Cataclysm credits

For other credits pages, see credits.

Credits for World of Warcraft: Cataclysm. This list is based on the in-game credits, viewable from the main menu. Minor formatting changes have been made for readability, such as replacing commas in some entries (e.g. "Dane A. Davis, MPSE") with parentheses.

Credits

Game Design

Blizzard Entertainment

Executive Producer

Frank Pearce

Game Director

Tom Chilton

Production Director

J. Allen Brack

Art Director

Chris Robinson

Technical Director

Mike Elliott

Creative Director

Chris Metzen

Lead Visual Animator

Steve Aguilar

Character Art Manager/Lead Technical Artist

Thomas Blue

Lead City/Dungeon Artist

Wendy Vetter

Lead Environment Artist

Gary Platner

Lead Prop Artists

Eric Browning, Jason Morris

Lead Content Designer

Cory Stockton

Lead Systems Designer

Greg Street

Lead World Designer

Alex Afrasiabi

Lead Encounter Designer

Scott Mercer

Lead Level Designer

Jesse McCree

Lead Exterior Artist

Ely Cannon

Lead World Event Designer

Dave Maldonado

Lead Engine Programmer

Patrick Doane

Lead Gameplay Programmer

Patrick Magruder

Lead Server Programmer

Alec Dun

Lead Systems Technology Programmer

Collin Murray

Lead Tools Programmer

Monte Krol

Lead UI Programmer

Tom Thompson

Senior Producers

Ray Cobo, Rob Foote, Carlos Guerrero, John Lagrave

Producers

James Cho, Jason Hutchins, Jeremy Masker, Lee Sparks, Alex Tsang

Animators

John Butkus, Jeff Gregory, Mauricio Hoffman, Mai Igarashi, John Scharmen, Jason Zirpolo

Character Artists

Danny Beck, Christopher Chang, Joe Keller, Roman Kenney, Hun Kevin Lee, Kevin Maginnis, Jon McConnell, Danny Saint-Hilaire, Robert Sevilla, Thomas Yip

City/Dungeon Sub-Lead

Jimmy Lo

City/Dungeon Artists

Steve Allen, Patrick Burke, Jeff Chang, Steve Crow, Cole Eastburn, David Harrington, Jonathan Jacobson, Danny "Danky" Kim, Rutherford Gong, Andrew Matthews, Chad Max, John Staats, Rhett "Stash" Torgoley

Concept Artist

Mark Gibbons

Environment Artists

Justin Kunz, Dion Rogers, Gustav Schmidt

Prop Artists

Jamie Chang, Terrie Denman, Dan Moore, Dusty Nolting, Tiffany Sirignano-Sheets, Holly Prado, Kelvin Tan

Special Effects Artist

Slim Ghariani

Technical Artists

Paul Forest, Joram Hughes, Alexis Meade, Trevor Rothman

Game Designers

Craig Amai, Luis Barriga, Justin Z. Bartlett, Alexander Brazie, Steve Burke, Morgan Day, Travis Day, Jeremy Feasel, Geoff Goodman, Ion Hazzikostas, Chris Kaleiki, Dave Kosak, Paul Kubit, Owen Landgren, Jonathan LeCraft, Eric Maloof, Roman Voce Marotte, Brianna Schneider, Joe Shely, Candace Thomas, He-Rim Woo, Kris Zierhut

Level Designers

Sarah Boulian, Paul Cazarez, James Chadwick, Victor Chong, Jonathan Dumont, Ed Hanes, Michael McInerney, Julian Morris

Programmers

Russell Bernau, Brian Birmingham, Joseph Cochran, Jason De Arte, Steven Dwyer, Ben Foxworthy, Omar Gonzalez, Scott Hartin, Marco Koegler, Christopher MacDonald, Patrick MacKellar, Ron Nakada, Nicolas Noble, Serban Oprescu, Aimee Pi, Chaz Pratt, Kyle Radue, Sean Riley, Peter Sandrene, Jacob Segal, Craig Steele, John Stiles, Craig Tiller, Darren Williams

UI Designers

Matt Golins, Ian Wall

Macintosh Programmers

Chris Crowe, David Givone, John Mikros, Daniel Pageau

Macintosh Producer

Brian M. Wright

Technical Writer

Theresa Wolf

Additional Art

Brett Dixon, Samwise Didier, Jon Jelinek, Chris Luckenbach, Peter Lee

Additional Design

Matt Goss, Kevin Jordan, Kevin K. Lee, Josh Menke, Scott Smith, Matt Webster

Additional Production

Alex Mayberry, Joseph Hsu

Additional Programming

Rob Barris, Patrick Dawson, Bryan Gibson-Winge, Marko Kylmamaa, Helen Li, Dan Reed, Dean C. Wills

Interns

Don Adams, Paul Carver, Johnny Cash, Scott Gordon, Tim Jones, Ryan Meier, Anessa Silzer

AUDIO
Director of Audio

Russell Brower

Sound Supervisor

Jonas Laster

Sound Effects

Sound Design

Chris De La Pena, Brian Farr, Kris Giampa, Jon Graves, Mike Johnson, Jonas Laster, Paul Menichini

Additional Sound Design

David Farmer, Tim Nielsen, Jeff Schmidt, David Whitehead, Gametracks (a subsidiary of Danetracks, Inc.), Caron Weidner (Lead Sound Designer), Dane A. Davis (MPSE), Michael C. Schapiro, Roland Thai, Rommel Molina, Bill R. Dean (MPSE), Pamela Aronoff, Chuck Russom, Charles Maynes, Stuart Provine, Tom Ozanich, Lance Brown

Music

Composers

Russell Brower, Derek Duke, Glenn Stafford, Neal Acree, David Arkenstone

Orchestration

M. W. Alexander, Penka Kouneva

Music Copying and Librarian Services

Robert Puff

Live Sessions and Orchestrations produced by

Edo Guidotti

Featured Musicians

Vocal Solo

Laurie Ann Haus

Flute Solo

Susan Craig Winsberg

Cinematic and Main Title scores performed by the Northwest Sinfonia Orchestra and Chorus, contracted by Simon James & David Sabee

Orchestral Scoring Mixer

John Kurlander

Orchestral Sub-Mixes

John Rodd, John Kurlander

Voiceover

Casting and Voiceover Director

Andrea Toyias

Talent Coordinator

Melanie Hanson

Additional Casting Assistance

Los Angeles
BB Casting & Production Services, Inc
Casting Director

Brigitte Burdine

Casting Associate

Keith Clark

Recording Engineer

John Adair

New York
Casting Director

Jen Rudin, CSA

Casting Associate

Bess Fifer, CSA

Just Voices Casting New York
Executive Casting Director

Roger Becker

President/Owner

Maureen Kelly

Dialogue Recording

David Guerrero (LA Studios), Patrick Christensen (Sound Lounge)

Voiceover Design/Editing

Chris De La Pena, Jon Graves, Paul Menichini

Cinematic Sound
Supervising Sound Design

Paul Menichini

Sound Design

David Farmer, Tim Nielson, David Whitehead

Cinematic Mixer

Thomas C. Brewer

Audio Production
Producers

Thomas Pieracci, Dennis Crabtree, Keith Landes, Jay Maguire

Additional Production

Colton Carmine, Richard Romasanta, Kyle Webb

CINEMATICS
Project Director

Marc Messenger

In-Game Project Director

Terran Gregory

Vice President of Cinematics & Media

Matt Samia

Executive Art Director

Nick Carpenter

Supervising Director

Jeff Chamberlain

Lead Producers

Scott Abeyta, Noel Wolfman

Project Producer

Phillip Hillenbrand, Jr.

Cinematic Art Directors

Jonathan Berube, Fausto De Martini, Chris Thunig

Cinematic Editors

Joeyray Hall, Brian Horn, Matthew Mead

Senior Department Supervisors

Jared Keller, Jon Lanz

Department Supervisors

Steeg Haskell, Arthur Jeppe, Mike Kelleher, Brian LaFrance, James McCoy, Hezekiah McMurray, Fin Teo, Seth Thompson, Xin Wang

Department Leads

Emanuel Druckmann, Chung Kan, Reo Prendergast, Sheng Jin

Cinematic Artists

Salvador Arditti, Scott N. Army, Till Aschwanden, Ben Barker, Jason Barlow, Barry Berman, Ricardo Biriba, Ted Boonthanakit, Alvaro Buendia, Vitaly Bulgarov, Bill Campbell, Scott Campbell, Aaron Chan, Hosuk Chang, Steven Chen, Matt Cordner, "Don Rudy Cortes, Sofia Vale Cruz, Graham Cunningham, Ben Dai, Drew Dobernecker, David Durand, Thomas Siababa Esmeralda, Devon Fay, Joe Frayne, Hunter Grant, Eric Grimenstein, Mike Hardison, Jason J. Hill, Benjamin Min Huang, Brian Huang, Steve Hui, Tyler Hunter, Joe Jackman, Jim Jiang, Jeramiah Johnson, Bernie Kang, Ren Kikuchi, Yunghyun "Eddie" Kim, Ronny Kim, Mike Koizumi, Bill La Barge, Mark Lai, Scott Lange, Hung Le, Hoya Lee, David Lesperance, Shawn Liang, Dyllan Lu, David Luong, Andrew Melnychuk-Oseen, Sada Namiki, Jeremy Nelligan, Tuan Ngo, Levente "Levi" Peterffy, Jamie Pilgrim, Dennis Price, Glenn Ramos, Jarett Riva, Davy Sabbe, Billy Shih, Kazuhito Shimada, Richard Slechta, Taylor Smith, Peter Starostin, Takuya Suzuki, Geordie Swainbank, Sofia Vale Cruz, Mathias Verhasselt, Christopher Y. Yang, Jae Hyun Yoo, Kenson Yu, Simon Yuen, Fabio Barretta Zungrone

Tools/R&D Team

Michael Beal, John Burnett, Cameron Chrisman, Patrick Dalton, David Keegan, Huong Nguyen, Chris Rock, Peter Shinners

Production Team

Patricia L. Adams, Angela Blake, Tok Braun, Leonard Chang, Bejan Fozdar, Janet Garcia, Kim Kotfis Horn, Bryan Langford, Steve McIlwain, Jennifer Owings, Jason Michael Smith, Taka Yasuda

Additional Production

Joshua Burnett, Tomas Figueroa

In-Game Cinematics Senior Department Supervisor

Scott Goffman

In-Game Cinematics Department Supervisor

Shimon Cohen

In-Game Cinematics Department Lead

Mustazar Essa

In-Game Cinematics Artists

Joanna Cleland-Jolly, James Crowson, Chris Evans, Jeremy Gritton, Moonsung Lee, Yeon-Ho Lee, Kurtis Paddock, Corey Pelton, Troy L. Perry, Joe Peterson, Zachary Podratz, Wei Qiao, Dominic Qwek, Brandan Vanderpool, Nelson Wang

Studio Engineer Supervisor

Sean Laverty

Studio Engineers

Kenneth Ayers, Douglas Beal, Jim Bush, Ramon Rodriguez III, Rob Tomson

Additional Artists

Andrew D. Carr, Jessica Dru Johnson, Ioannis Karathomas, Jeffrey Kember, Mike Kramer, Gabriele Pasqualino, Kirti Pillai, Casey Robinson, Michael Su

DVD/VIDEO PRODUCTION
Production Supervisor

Joeyray Hall

Art

Larissa Bussell

Editor

Jonny Throop

Production Assistants

Michael (Cliff) Threadgold, Ryan Sly

BATTLE.NET
Technical Director

Matthew Versluys

Project Director

Greg Canessa

Lead Artist

Nick Slough

Lead Producer

Jason Chayes

Lead Programmers

Craig Becker, Ben Deane, Stefan Mohler

Lead Reliability Engineer

Taner Halicioglu

Artists

Bryan Gidge, Dohyeong Kim, Josh Leyshock, Robert Martin, Elaine Yang

Designers

Josh Menke, Colm Nelson, Alex Sun

Producers

Erin Ali, Shane Cargilo, Jack Chen, Shane Evans, Dan Hernberg, Yong Woo

Programming Leads

Chulwoong Choi, Alan Dabiri, Russell Foushee, Sam Lantinga

Programmers

Ed Beranek, Laurent Bourcier, Diane Capewell, Chris Chen, Mikyoung Choi, Seungki Choi, Bryan Cleveland, Antony Curtis, Sascha Demetrio, Gisang Gil, Morgan Fainberg, Henry Ho, Andrew Hunt, Robert Jackson, Chris Jacobson, Fred Lee, Anne-Sophie Lefebvre, Jeff Mears, Ryan Mills, Alan Newton, Nick Rivera, Ricardo Robaina, Derek Sakamoto, Matthew Schembari, Brian Schwab, Michael Schweitzer, Michael Skacal, Christopher Stewart

Technical Writer

Simeon Vincent

Additional Programming

Cameron Chrisman, Stephen Nees, Joe Rumsey, Peter Shinners

GAME STRIKE TEAM
Strike Team Lead

Jeffrey Kaplan

Strike Team

Erin Catto, Jake Sones, Ben Brode, Larra Paolilli, Dustin Browder, Ted Park, Shon Damron, Alex Sun, Jeremy Nelligan, Vitaliy Naymushin

PLATFORM SERVICES
Senior Director

Michael Gilmartin

Senior Managers

Frédéric Baudet, Jong Hyuk Lee

Manager

Jason Walker

Producers

Steve McClory, Paul Sardis

Programmers

Marius Jivan, Jason Lescalleet, Dake Lou, Michael Murphy, Nick Urrea, Brian Webb

Content Research Supervisor

Ashok Viswanathan

Content Research Administrators

Pietro Gobbato, Jonathan Hankey, Andrea Opimitti, John Pombo, Hansa Wahla

PLATFORM TECHNOLOGY
Team Lead

Brian Fitzgerald

Senior Producer

Melissa Meyer

Artists

Juyoung Oh, Ryan A. Pearson

Producers

Dennis Crow, Stephanie Shaver

Programming Leads

Jeffrey C. Jones, JC Park, Kyle Riccio, John Yaney

Programmers

Jay Baxter, Andrew Bellinger, Rachel "Groby" Blum, Don "Dongr" Grey, Kevin Kaichuan He, Michael Hershberg, Aaron Hesse, Isaac Jeon, Juno Kwak, Ken Lamb, Jay Lauffer, Youngsik Lee, Robert Lin, Terence Lindsey, Lee Morgan, Stephen Raub, Alex Tearse-Doyle, Steve Toscano, Stephen Whiting, R. Blaine Whittle, Casey Yelland

Technician

Monica Alba

QUALITY ASSURANCE
QA Manager

Mark Moser

Assistant QA Managers

Kelly Chun, Edward Kang, Jonathan Mankin, Sean McCrea, Nicholas Pisani, Brett Roark, William Roseman, Shawn Su

QA Supervisors

Dustin E. Bosteder, Michael Burghart, Michael Corpora, Peter Hsu, Rick Kennedy, Julio Miranda, Rian Trost

Lead QA Analyst

Edgar Flores

Assistant Lead QA Analysts

Alicia Kim, Dan Kramer, John Shin

QA Content Specialists

Don Adams, Andrew Buczacki, Zach Callanan, Colton Carmine, Bret Cocking, Whitney Day, Andrew De Sousa, Jeffrey J. Hicks, Nicholas Hill, David Kerwin, Joseph Magdalena, James Southall, Nicholas Stallings, Max Thompson

QA Automation Lead

Neal Kochhar

QA Automation Specialists

Xing Jin, Aron Kirkpatrick

QA Analysts

Gareth Ackerman, Lee Ake, Vanessa Allen, Stephen Alvarado, David Anderson, Samuel Attanasio, James Auck, George Backus, George Bancroft, Shawn Benson, Graham Berger, Nick Betteker, David Biggs, Zach Bogatz, Robert Boxeth, Brent Brewington, Jason Briggs, Markus Jerome Burks, Christine Cadman, Kayleigh Calder, Christopher Carlson, Paul Carver, Chris Cavalieri, John Carpenter, Kevin Carter, Jim Chan, Melanie Schuyler Chandler, Skye Chandler, Joni Cheng, Michelle Chicos, David Christiansen, Joel Gregory Clift, Tulio Correa, Ryan Crow, Hunter Curren, Timothy Daniels, Daniel Dao, Kyle Dates, Chris Davila, Timothy Davis, Jason DeFord, Dimitri Del Castillo, Phillip Dettorre, Lynn DeVries, Carlos Diaz-Aleman, Dustin Distefano, Ty Dittman, David Dubenko, Justin Dye, Ahmad Eletreby, Benjamin Elgueta, Felix Embree, Foster M. Elmendorf, Victor Esquivias, Timothy Evans, Brian Fattorini, Austin Feeney, Duncan Field, Daniel Flannagan, Joseph Floro, Mei Dean Francis, Tina Fu, Casey Fulton, Denis Genest, Jean-Marc Genest, Scott Gordon, Sine Gov, Jason Hall, Spencer Halls, Eric Hansen, Marshall Harlan, Zaven Haroutunian, Kyle Hartline, Caroline Hernandez, Charles Hodgens, Sean Hogan, Samuel Hopp, Michael Horning, Kevin Horng, Ken Huang, Michael Huang, Jonathan Hwang, Sarah Inman, Brandon Jacobson, Steven Jaquith, Tim Jones, Daniel Julian, Scott Keenan, Lawrence King, David Kingsbury, Rob Kuczynski, Jason K. Kwon, Ryan Landis, Nathan LaMusga, Aaron Larson, Donald Lawrenz, Robert Laws, Kieu Le, Brian Lee, Frankie Lee Jr., Chase Levin, Jonathan Lien, Ben Lilley, Frances Lin, Asher Litwin, Eric Lloyd, Jonathan Loeffler, Vanessa Lopez, Nicholas Louie, Thomas Low, Anthony Lowery, David Loya, John Lynch, Maria Maisenovich, Jeffrey Manners, Sean Masterson, Jared Mayberry, Andrew McClain, Gilbert McGuire, Christopher McLeroy, Emily Mei, Christopher Mountain, Jeremy Nelson, Dan V. Nguyen, Danny H. Nguyen, Tina Nguyen, Kevin O'Brien, David Ortiz, Jason Overmyer, Alfredo Padron, Nicole Parry, Jessica Paul, Ryan Peach, Sheila Perez, Art Peshkov, Max Peters, Kyle Phillips, Brian Pierron, Robert Pionke, Jennifer Powell, Lance Powell, Michael Powell, Matthew Rader, Derek Rakos, Joseph Ransom, Sverre Rasmussen, Alexander Raymond, Dustin Remmel, Anthony Reyes, Jared Ritter, Rob Rivera, William Robertson, JJ Robinson, Jacob Telesforo Rodriguez, Carlin Rogers, Andreas Rounds, Matthew Runyan, Tom Ryan, Charles Salzman, David Sanchez, Michael Sassone, Chris Savolskis, Michael Schembari, Michael Schwan, Ryan Schwind, Nate Shapiro, Matthew D. Sherman, Matthew S. Sherman, Andrew Shurney, Jeffrey Shyy, Andrew Silvernail, William Smith, Rick Spears, Trey Spisak, Brandy Stiles, Steven Swickard, Jennifer Szmurlo, Graig Taylor, Michael Thompson, Dustin Trimble, Jimmy Truong, Rodney Tsing, Tom Twedell, George Vasiliadis, Lewis Villamar, Don Vu, Gurpreet Wahla, Hansa Wahla, Clint Walls, David Warner, Herman Waters, Jenica Waters, Valerie Watrous, Elissa Watson, Thomas Watson, Kevin Weaver, Kyle Webb, Shawn Webb, Michael Westergaard, Taylor Westfall, Clifton Wilcox, Jordan Womack, Christopher Wright, Roger Yang, Kea Yonni, Christopher Yu

TECHNICAL QUALITY ASSURANCE
Senior Manager

John Herndon

Managers

Chris Clark, Ted Louie

Assistant Manager

Arec Nevers

Team Leads

Rie Arai, David Brown, Trent Cline, Matt Coburn, Jonathan Mason, Ian S. Nelson, Shaina Peshkov, Jason Weng

Assistant Team Leads

Todd Attaway, James R. Leaman, Lorenzo Augusto Minaca, Albert Portillo

Analysts

Steven Alexander, Michael Aversa III, Daniel Berman, Justin Boehm, Zachary Chow, Andrew Dank, Edward Hanley, Jason W. Hill, Mark Kamimoto, Charles Knief, Benjamin LeBar, Robbie McMahon, Jason Messinger, Logan Moseley, Amadeus Phan-Thanh, Matt Patterson, Andy Russell, Gilbert Samuelian, Anthony Sierra, Shaun Smiley, Eric Thibeau, Stephen Thomas, Ronny Yoon

COMPATIBILITY
Assistant Manager

Mark Milan

Team Lead

Jason Kwan

Analysts

Jeff Boccuzzi, Sarah Butler, James Gilbertson, Albert Koh, Ray Laubach, Matthew Panepinto, Benj Sykes, Joshua Wikoff

LOCALIZATION
Global Manager

Richard Mark Honeywood

Producer

Joseph Hsu

Managers

Joonho Lee, Tang Qi Xun (Jeffrey)

Assistant Managers

Tristan Lhomme, Alexander Lyubov, Pablo Martín Siota, Inés Rubio, Julie Song

Leads

Chang Yueh-hsin (Frank), Chu Ching (Peggy), Hao Yuan (Garfield), Jiang Pu (Jump)

Localization Engineers

Castilian Spanish

M. Ermitas Barrasa Rodríguez, Irene Buesa García, Ainara Echaniz Olaizola, David Florez Herrero, Concepción González, Martín Goñi Torres, Jose Da. Rodríguez, Carmen Priego, M. Ángeles Rodríguez Marrero, Paula del Valle Sánchez

French

Claire Bajard, Christelle Bravin, Bruno Cailloux, Stéphane Chapuis, Anne-Sophie Denglos, Thomas Ernoux, Alexis Roy-Petit, Anne Studer, Anne Vétillard

German

Alexander Böning, Florian Descher, Sebastian Ewald, Stefanie Jahn, Katja Raaf, Katharina Reiche, Stefan Schmitt, Andrea Tüger

Korean

Wonyoung Choi, Shinyong Ha, June Kim, Kyoungho Ko, Wade Lim, Harry Park, Yooshin Yang, Gayeong Yoo

Russian

Maria Kokova, Ekaterina Krasnikova, Ievgen Makarevych, Aliya Roslova, Maria Shurukhina, Igor Sobolevsky, Maria Vakulenko, Alena Yakavets

Simplified Chinese

Li Bo (Hawk), Li Lei, Liu Yuan (Gabriel), Wu Zhao Xiang (Maverick)

Traditional Chinese

Hsu Wenta, Huang Tzuan, Lin Kuei Han (Jessie), Tan William, Tung Jen-Chien

Latin American Spanish
(Babel Media, Ltd.)

Emiliano Domenech (Translator), Ivan Rotondo (Editor), Adam Chapman (Audio Manager), Sergio Massabò (Dialogue Producer), Michael Dunn (Lead Dialogue Engineer), Carlos Boellinger (Dialogue Engineer)

Localization QA Manager

Shi Yuhong (Yvonne)

Localization QA Assistant Managers

Michael C. Chen, Ivo García, Marc Ho, Alexander Ipfelkofer, Maxim Mizin

Localization QA Leads

Cai Yan (Jiro), Chen Chih Chang (John), Arthur Flew, Minjin Lee, Jenny Q. Liu, Xia Siyi

Localization QA Analysts

Castilian Spanish

Diego J. Díaz Gutiérrez, Carlos Godó Borrás, Rubén López González, Pablo Lloreda Fernández, Marta Pérez García, Kenneth Pinó Llach, Isidro Téllez de Gregorio

French

Thomas Chabrier, Antoine Dulac, Gilles Durosay, Maxence Fleury, Lætitia Georges, Sara Gissot, Benjamin Schmidt, Arnaud Schwarz, Frédéric Tabard, Frédéric Vasseur

German

Marco Baier, Jan Becker, Ben Choi, Stefan Christ, Manuel Dangl, Christian Decomain, Thomas Flöter, Kai Moosmann, Markus Peters, Michael Radnitz, Kathrin Renneberg, Peter Schneider

Korean

Jeehyun Hwang, Sanghak Jeon, Brian Euiyoul Kim, Jung Hwan Kim, Mike Euiseung Kim, Eunae Kong, Byungwoo Kwon, Kyungjoon Lee, Sowon Lee, Jaewoo Mo, Hyunyoung Moser, Heeyoung Park

Russian

Nikolay Bytskevich, Victor Dobrovatov, Natalia Goncharova, Anton Kochergin, Andrey Kuzmin, Maria Maisenovich, Elena Ovchinnikova, Alexey Pyatikhatka, Aliaksei Sedzin

Simplified Chinese

Guo Naiyi (Jack), Shi Zuhao (Stephen), Juelin Wang (William), Wang Zhiliang (Calvin), Wu Huan (Marvin), Xinyi Xu (Andy), Zhipeng Zhang (Fran)

Traditional Chinese

Chung Chao Chun (Michael), Lee Mei Suen (Michelle), Liu Chen An (Andy), Huang Chun Yao (Daniel), Lin Yi (Eric), Qiao Qi (Emily), Sung Wei Lun (Allen), Yang Dean-Chia (Dean)

Latin American Spanish

Ricardo Durán, Jimmie Jaimes

CREATIVE DEVELOPMENT
Director

Jeff Donais

Art Director

Glenn Rane

Artists

Brom, John "JP" Polidora, Wei Wang

Art Managers

James Carter, Jeremy Cranford, Doug Alexander Gregory

Senior Producer

Sean Dillon

Producers

Michael Bybee, Skye Chandler, Joslyn Field, Joshua Horst, Bryan Langford, Zachariah Owens, Kyle Williams

Senior Historian

Evelyn Fredericksen

Historians

Sean Copeland, Justin Parker

Editor

Cate Gary

Librarian

Steven Park

Curator and Asset Services Lead

Tim Campbell

Curatorial Assistants

Dana Bishop, Joy Fields

Lead Digital Archivist

Roger Howard

Publishing Lead

Micky Neilson

Publishing Developers

Matt Burns, Cameron Dayton, Tommy Newcomer, James Waugh

Product Development Lead

Mike Hummel

Product Developers

David Lomeli, Michele Mejia, Sean Wang

WEB & MOBILE SERVICES
Creative Director, Online Services

Mike Hein

Web Technical Director

Ali Vatani

Web Leads

Dave Chan, Randal Dumoret, Vincent Francoeur, Steve McGarrity

User Experience

Jim Bunzol, Wei Chen, Christina McCombie, Keith Rhee, Ming Xia

Web Designers

Alan Carr, Christopher Deutsch, Piotr Karwowski, Junho Kim, René Koiter, Jeff Liu, Bryan Rathman, Angela Shih, Bao Tran

Web Editors

Geoff Fraizer, Eddie Lee, Martin Leidenfrost, Ryan Quinn, Jaime Scheffler

Web Engineers

Cord Bartlett, Todd Blank, Scott Boyce, Qi Ming Chen, Guillaume Cournoyer, Evangelia Dendramis, Sarah Doebler, David Eckel, Sören Geier, Nick Gerakines, Victor Gonzalez Jr., Fanny Hermant, Miles Johnson, Ockkyoung Leem, Pavel Maisenovich, Chris Myles, Joonho Park, Ian Roberts, Anselmo Talotta, Andy Tran, Daniel Weltz

Web Producers

Bryan Chang, Romain Dijoux, Rainer Mayer, Maria Page, Kim Phan, Russell Pippin, Michael Su

Mobile Team

Steven Gabriel, Zachary Pfaff, Jason MacAllister, Tony Shih, Christopher Yim

EUROPE WEB SERVICES
Director of Web and Online Marketing, Europe

Anne Bérard

Web Team Manager

Yann Pellatier

Web Content Manager

Pierre Rosenthal

Web Designers

Prune Moldawan, Alix Nguyen, Fabrice Piel

Web Editors

Eddy Béchu (French), Thibaud Bertin (French), Elina Bytskevich (Russian), Bernd Gottsmann (German), Irina Kneller (Russian), Oliver Kurth (German), Kelly Lopez (English), Carlos Adrián Fernández (Spanish), Patricio Mékong Talavera (Spanish), Joseph Toaff (Italian), Tomasz Zabczynski (Polish)

Web Producer

Benjamin Lam

Online Sales

Francisco Bolaños Santana

KOREAN WEB SERVICES
Senior Manager

Hyojin Bae

Lead Web Designer

Thomas Heger

Producers

Joowan Kim, Seyong Lee, Minhyouk Pack, Minseok Seo

Programmers

Jisook Baek, Woonchang Beck, Jihoon Cho, Gisang Gil, Kwangbum Ha, Wonhee Jung, Ajin Kim, Eunyang Lee, Jungeun Lee, Sangyong Park, Hwachul Shin, One Yoon, Dooyong Oh, Mikyoung Choi

Web Designers

Hyunsuk Cheong, Seonghak Jung, Sangwook Kim, Juyoung Oh, Eunjin Nam

Web Editors

Ayoung Kim, Jieun Kim

CHINA ONLINE SERVICES
Platform Operation Director

Taewon Yun

Lead Web Designer

Spenser Li

Lead Web Engineer

Ray Xiao

Web Producers

Jenny Liu, Stan Wang, Tang YanFeng

CORPORATE APPLICATIONS
Lead Programmer

Stephen Nees

Producers

Justin Goad, Marcos Morin, Adam Schrader, Rory Wood

Programmers

Tom Anderson, Neil Chopra, Rick Faaberg, Dan Friedman, Jordan Irwin, Ryan Karg, Kenneth Lim, Byron Lo, Mark Nelson, Teddy Pao, Michael Stum, Sasha Sydoruk, Shaun Wilson

User Experience

David Nguyen

BUSINESS INTELLIGENCE
Managers

Greg Ashe, Matthew Wheeler

Producer

Ryan Gunst

Analysts

Chaitanya C. Chemudugunta, Yuan Cheng, Christine Kenney, Renjie Li

Programmers

Arnold Fulmer, Minh Luu, Aleksandar Mirkovic, Mark Muncy, Chris Talucci, Ben Wurst

Researchers

Matthew Adams, Dave Carey, James Chao, Jens Fischer, Norm Harms, Gustav Rydstedt, Clint Rice, Timothy Tash, Micah L. Wilson

INFORMATION TECHNOLOGY
Senior Global Director

Isaac Matarasso

Global Director

Robert Van Dusen

Senior Manager, Global Network Operations & Engineering

Chris Glover

Senior Manager, Global Network Operations

Hung Nguyen

Regional Network Operations Managers

Maciej Drobny, Steven Hwang, Minhong Kim, Dustin Koupal, Kangho Lee, Julien Mariani, Hyeshik Yoon

Network Oerations Project Management Lead

Jorge Baranda

Network Operations Project Managers

Mark Davenport, James Ridgers, Dan Scauzillo

Network Operations Leads

Jeff Berube, John Gordon, Changkoo Lee, Adrian Luff, Casey Suyeto

Network Operations Engineering Lead

Dat Nguyen

Network Operations Engineering

Chris Antenesse, Andrew Barcinski, Nicholas Downs, Matthew Eagleson, Dwight Harvey, Dale Lewis

Network Operations Database Administration Lead

David Squier

Network Operations Database Administration

Armando Abanilla, David Ashman, Michael Chizewski, Alexander Daurskikh, Chris Pruitt, Stefan Ward, Albert Wong, Jaime Wood, Ryan Zapanta

Network Operations Implementation Lead

Travis Biegun

Network Operations Implementation

Doug Baggett, Jon G. Berube, Corey Louie, Olam Ng, Chris Peters, James T. Yen

Network Operations Administration Lead

Matthew McEligot

Network Operations Administration

Yunhwan Ahn, Charles Berman, Carl Brumm, Joshua Caskey, Aaron Greusel, Thomas Hicks, Joseph Holley, Gichang Hong, Mourad Kaci, Heewon Kim, Norberto Lopes, David Louks, Robert Meyer, Eric Nelson, Gary Reeb, Paulo Santos, Michael Schaefer, Mathew Smiley, Chris Thomas, Jason Wang, Maximilian Weber, Ty Williams, Steven Yu, Andrew Zhu

Network Operations Leads

Gandalf Brahm, David Wareham

Network Operations

Chris Bosman, Ahren Boulanger, Matthew Carcel, Ryan Conley, Josh Downs, Kevin Drain, Jonathan Hosmer, Jeremy M. Jackson, Taehee Kang, Mike Mulen, Peter Hanchul Na, Fabien Poussin, Henrik Schöpel, Chris Swoner, Alex Tan, Chris Towne, Steven Tran, Anthony Williams

Global Information Services Manager

Yong Yoon

Regional Information Services Managers

Jiyi Cai, Hyungsuk "Eagon" Choi, Sean Laverty, Danny N. Nguyen, John Robertson, Benjamin Yamada

Information Services Project Management

Mike Bybee, JJ Lee, Thierry Sudan, Ania Wieteski

Information Services Engineering Leads

Forrest Bowling, Mike Pearce, Ramon Rodriguez III

Information Services Engineering

Doug Beal, Weonseok Choi, Mary Estrada, Brian Hill, Bryan Ludwig, Zak Meekins, Rob Nolen, Rob Tomson, Jason Wynsen

Information Services Administration Leads

Edward Bui, Inés Eberhard, Glyn Hopkins, Matthew Jordan, Mike Moneymaker, Brian Murillo

Information Services Administration

Carol Alvarez, Kenneth Ayers, Jeff Boccuzzi, Jim Bush, Robert "Bobe" Bustamante, Max Chen, Sunghee Choi, Richard Chu, Jamal Davis, Richard Farrimond, Gilbert Fontaine, Stanley Fu, Brian Hartsell, Lutz Haunstein, Ben J. James, Yan Kahlé, Junghoon "J-money" Kim, Philip Kim, Yoongjun Kim, Jaemin Ko, Lars Kuhne, Gordon Lathan, Adam Lee, Sebastien Leterrier, Sean Matheis, Vincent Moitrot, Thi K. Nguyen, François Noel, Ben Orchard, Sonal Patel, Brice Petibas, Andy Qian, Taylor Russ, Taran Sprake, Justin Talbott, Anderson X. Tran, Stefan Thompson, Bill Tubbs, Benjamin Williams, Renato Yoon

Security Manager

Chris Fajardo

Security Engineering

Michael Caron, Scott Harrison

Security Administration

Curtis Castrapel, Michael Lim, Richard Reischman, Tim Vo

Site Security

Ray Grant, Richie Kharrat

Compliance

Robert Perugini, Bill Preston

Disaster Recovery

Karin Baxter-Sanders, Eric Thedaker

Information Technologies Purchasing

Mike Anderson, Michele Marie Arko, Thomas Jauneault, Hector Melendres

INTERNATIONAL OPERATIONS
Vice President & Executive Managing Director, International Operations

Michael Ryder

Managing Director, Europe

Jean-Philippe Agati

Managing Director, Greater China

Alex Tai

Managing Director, North Asia

Jungwon Hahn

Managing Director, Southeast Asia

Jinho Oh

Managing Director, Taiwan

Wayne Lee

Projects Director

Amy Chen

Senior Director, Global Market Development

Michael Fong

Director, Business Operations, China

Nichol Bradford

Director, Latin American Operations

Steve Huot

Director, Regional Operations, North Asia

Changuk Park

Director of Taiwan Business Operations

Che-Yuan Wang

International WoW Project Managers

Ernst ten Bosch (EU), Emmanuel Obert (KR)

International Project Managers

Denise Hicks, Homare Juber (SEA), MyongKoo Kang (KR), Jungwoo Kim (KR), Saijin Kim (KR), Yungjoo Ko (KR), Martin Tegner (EU), Hyejin Yum (KR), Zhang Xifang (Gloria) (CN)

Operations

Denise Hicks, Homare Juber (SEA), MyongKoo Kang (KR), Jungwoo Kim (KR), Saijin Kim (KR), Yungjoo Ko (KR), Hyejin Yum (KR), Zhang Xifang (Gloria) (CN)

Senior Vice President of Global Marketing

Neal Hubbard

Vice President of Global Sales

Bob Brown

Regional Vice President of Marketing

Cédric Maréchal

Global Marketing

Jason Anderson, Chris Bartzatt, Paul Dowling, John Heinecke, Michael Lawrence, Tomas Melian, Matthew Nutt, Lyndsi Revis

Regional Marketing

Mouna Achach, Clara Barberis, Anne Bérard, Kevin Carter, Eric Chauveau, Yeonwoo Cheong, Mark Clements, Luca Cominelli, Chris Davey, Jacob De Leon, Sara Fernandez (ES), George Georgiou, Chimoon Hwang, Angie Heo, Seungkyu Han, Ben Hsieh, Marc Hutcheson, Ivan Kako, Steve Kang, Jimmy Ke, Donghyun Kim, Eusoo Kim, Richard Kwon, Patrick Lee, Dmitry Martirosyan, Kyungin Min, Markus Neumann, Sam Ohn, Stéphane Perroud, Emilie Pujol, Olivier Spaargaren, Jonas Stålros, Amanda Wang, Maggie Xiao, Daehwa Yum, Chris Zhu, Robin Zhu

Marketing Creative Services

Dave Amason, Mike Carrillo, Chris Davey, Zachary Hubert, Erik Jensen, Steven L. Parker, Bev Williams, Caroline Wu

PUBLIC RELATIONS

Vice President of Global Public Relations

Lisa Jensen

Regional Vice President, Public Relations and Communication

Julia Gastaldi (EU)

Director of Public Relations

Rob Hilburger

Director of Public Relations

Roger Sun (CN)

Director of Public Relations

Christy "Mina" Um (KR)

Managers

Christian Beer (DE), Jonnie Bryant (UK), Bob Colayco, Luca Cominelli (IT), Guy Cunis (EU), Shon Damron, Chris Davey (ANZ), Sara Fernandez (ES), Alexandre Lennuyeux (FR), Tom Lindgren (Nordic), Ana Luisa Mota (LatAm), Olivier Spaargaren (BNL), Jiyoon Yoon (KR), Michael Wu (CN)

Public Relations & Community Manager of Taiwan, Hong Kong and Macau

Chi Liu

Public Relations

Andre de Abreu (Brazil), Ryan Arbogast, Patrick Beja (EU), Kacy Dishon, Jookyoung "Sarah" Hyun (KR), Matthew Jang (KR), Heather Nam (KR), Nick O'Shea (AU), Moonhee Park (KR), Lyndsi Revis, Michael Wu (CN), Pierre-Yves Deslandes (EU), Vale Yu (CN)

Senior Editorial Manager

Gil Shif

Editorial & Internal Communication Manager

Ross Atherton (EU)

Editor

Sean Molloy

Associate Editors

Gareth Hughes, Gerald Villoria

Internal Communications Manager

Kamini Tiwari

Internal Communications

Anne Bargemann (EU), Guillaume Bloch (EU), Mark Nash, Lauren Stracner, Stuart White (EU)

COMMUNITY AND ESPORTS

Senior Director, Global Community and E-Sports

Paul Della Bitta

Director, Global ESPORTS

Jonghyuk Park (KR)

International Community & E-Sports Managers

Santiago Baranda (LA), Cody Chen (TW), Ramon Hermann (EU), Andrew Hsu (CN), Joong Kim (NA), Minshik Kim (KR), Jinkyu Ko (KR)

Global Community Development

Washington Andrade (LA), Olga Banina (EU), Marcus Bishop (NA), Soufyane Brahimi (EU), Jonathan Brown (NA), Marie Cabot (EU), Christopher Carter (EU), Stephen Chang (NA), Woonki Cho (KR), Brandon Christenson (NA), Stefano Cozzi (EU), José Ignacio de Andrés (EU), Alejandro Riveiro de la Peña (EU), Nik Gianozakos (SEA), Nicolas Guion (EU), Stefanie Gwinner (EU), Jungho.Han (KR), Bo Selmer Hansen (EU), Ash Harman (EU), Junghoon.Heo (KR), Leonidas Hsu (TW), Tobias Jahn (EU), Thomas Johnsen (EU), Stephanie Johnson (NA), Sunna.Kim (KR), Marina Kiupa (EU), Liam Knapp (NA), Albert Konrad (EU), Kimberly LeCrone (NA), Jongwon.Lee (KR), Marino Lee (KR), Jaclyn Lo (SEA), Nicole Lorenz (EU), Christine Martens (EU), Susana Monroy (LA), Chung Ng (NA), Benedikt Oehmen (EU), Yooseok.Pan (KR), Byunghun.Park (KR), Jesse Perez (LA), Rafael Raudry (NA), Cédrik Razafimanantsoa (EU), Roberto Rios (EU), Kester Robison (NA), Matthew Rodig (NA), María Dolors Sanchez Carnice (EU), Krzysztof Sazon (EU), Nicholas Solano (NA), Danielle Vanderlip (NA), Micah Whipple (NA), Chad Wingerd (NA), Jerome Wu (CN), Seunggook Yang (KR), Eric Yco (NA), Jino.Yoo (KR), Kevin Yu (NA), Kenny Zigler (NA)

Global eSports

Changwoon Jung (NA), Kibong Kook (KR), Jaeho Lee (KR), Marc Olbertz (EU), Joshua Owyang (NA), Robert Simpson (NA)

EVENTS

Director, Global Events

Steven L. Parker

Tradeshow and Events Managers

Elisha Cabrera, Pauline Hammelet (EU)

Events Specialist

Laura Halasa

LEGAL

Vice President & General Counsel

Eric Roeder

Deputy General Counsel

Rod Rigole

Product Lead

Kevin Crook

Legal Team

Jane Chen, Hyukjoon Choi, Lynda Do, Satoru Hamada (Esq.), Fritz Kryman (Esq.), Hosung Lee, James Riordan (Esq.), Colleen Ryan (Esq.), Tracy Sargent (Esq.), Sylvia Whiteshield, Sungkye Yi

BUSINESS DEVELOPMENT & LICENSING

Director of Business Development and Licensing

Delphine Le Corre (EU)

Business Development

Marc Dion, Michael Kim (KR), Steve Price

Licensing

Jon Bias, Jason Bischoff, Patrick Dillon, Ben George, George Hsieh, Kat Hunter, Gina Pippin, Christophe Poupon (EU), Sebastian Ryu (KR), Audrey Vicenzi (EU)

HUMAN RESOURCES

Vice President of Global Human Resources

Denise Dunlap-Alpert

Human Resources

William Carroll, Mira Bae (KR), William Bezou (EU), Anne-Sophie Buiret (EU), Julianna Danner, Elodie Dupuis (EU), Juliette Durand (EU), Michelle Fogarty (IR), Nicolette Hall, Judi Hart, Emy Hetherington, Phyllis Huang (TW), Susan Hurley (IR), Sunny Hwang (KR), Jihyun Jeon (KR), Philgon Kim (KR), Marije Korver (EU), Jesse Meschuk, Melissa Moloney (IR), Haissel Neira, Lisa O'Brien (IR), Laetitia Planchon (EU), Lisa Pozarich, Michelle Rocha, Geoffrey Rowe, Erika Sayre-Smith, Michelle Secrest, Daniela Shani, Michelle Sun (CN), Nathalie Verges (EU), Mariele Weber (EU), Jenny Zheng (CN)

Senior Manager, Global Organizational Development and Training

Lisa Pearce

Learning & Organizational Development

Lara Ali, Minsun Beak (KR), Julie Farbaniec, Peter Guibert (EU), Jiwoong Hwang (KR), George Li (CN), Sunshine Okano, Brianne Smith, Anne Stengel (EU)

Director, Global Staffing and Recruitment

Leonard Grossi Jr.

Recruitment

Kenny Carvalho, Patrick Deschamps (EU), Choua Her Tara Hsu, Dooeun Jang (KR), Eunhye Jang (KR), Kiwook Kim (KR), Christopher Kopetschek (EU), Michael Nassar, Sunshine Saint Onge, Aaron Orcino, Sumer Ortiz, Hedy Quiroz, Jack Sterling, Kriste Stull, Meghan Wiley

FINANCE

Vice President of Global Finance

Mark Almeida

Finance

Andrew Amadi, Carol Bolger (EU), Julia Bruder (EU), Shien Chang, Brenda Chen, Hyejin Cho (KR), Sean Culmer, Sebastien Derivaux (EU), Sebastiaan Van Doornspeek (EU), Benoit Dufour (EU), David Gee, Sean Gu (CN), Ruben Holen (EU), Grace Huh (KR), Jiyoung Jung (KR), Anna Kemmis (EU), Ellen Kim (KR), Jaechang Kim (KR), Mandy Lawton (EU), Marie Lin (TW), Lyons Lv (CN), Zhou Miaomiao (CN), Adam Plushner, Tommy Sabri (EU), Teh Hong Sing (CN), Kookhyun Son (KR), Wendy Sun (CN), Timothy Tash, Ismael Villeger (EU), Sungwon Yoon (KR), Vince Xiao (CN), Nicholas Wright (EU), Linda Zhu (CN)

Administration

Anais Bocianowski, Lacey Caragan, Jamie Crooks, Carlos Lucero, Ryan Schenck, Richard Varga, Lara Machado (EU), Dagmara Mieszala (EU), Inma Utrilla (EU), Sehwa An (KR), Namgoong (KR), Eunbom Park (KR), Jaslyn He (CN), Joan Jiang (CN), Kelly Shu (CN)

SPECIAL PROJECTS

Director of Special Projects

Hamilton Chu

Senior Producers

Vladimir Cole, Jason Stilwell

FACILITIES

Project Manger, Global Facilities

Susann O'Bryan

Senior Manager

Henry Szekely

Manager

Marge Kim (KR)

Coordinators

Jean-Paul Bruyelle (EU), Cyril Hammelet (EU), Timothy Hardy, Jacob Hofeldt, Yoora Oh (KR), Jungyi Ro (KR), Samuel Schrimsher, Brandon Shephard, Steve Stafford, Michael Triglia

GLOBAL CUSTOMER SUPPORT

EUROPE CUSTOMER SUPPORT

Customer Support Representatives

George Abbott, David Acker, Daniel Adams, Noel Ahern, Faris Ait-Gacem, Alberto Aldao Vazquez, Christopher Aldred, Marcos Aleman Herrera, Marco Alemanno, John Alexander, Almudena Alia Garcia, Robert Allan, David Allen, Urko Allende, Frank Alshut, Arnaud Ameele, Erik Andersson, David Angus, Ricardo Aranguren Gassis, Daniel Arleth, Pierre-Marc Arnaud, Christian Arvidsson, Keith Aston, Aleksej Avdejev, Jérémy Aveline, Zosang Kathryn Awi, Roland Ayliffe, Tilo Baedt, Sjir Bagmeijer, Stefan Bahr, Martin Bailey, Clarke Baldwin, Christine Ballard, Dimitrius Bampanaras, Irena Ban, Robert Band, Horst Banholzer, Neil Banks, Simon Bargain, Danila Barinov, David Barlow, Keith Barron, Björn Bartholome, Richard Bartram, Olivier Baudhuin, Maximilian Bauer, Thomas Baumann, Jenny Baur, Mark Baxter, David Beardsley, Alex Bebbington, Gregor Beck, Bjorn Becker, Philip Becker, Julia Bedell, Marc Behar, Claus Behrendt, Andreas Beier, Julius Beiner, Matthew Bell, Amyr Ben Cheikh, Julien Benatar, Jörg Bendschneider, Richard Bennett, Victoria Bennett-Keenan, Kristin Berg, Jean-Christophe Berger, Johannes Berggren, Benjamin Berghäuser, Christian Berwind, Lukasz Bialk, Ida Binfield, Michal Biniasz, Andrea Birkhahn, Robin Blackborow, Magalie Blaizot, Daniel Blam, Kevin Blanche, Nick Blokker, Bjorn Blomberg, Keith Boardman, Christian Bock, Mickaël Bohin, Patrick Bohrer, Aleksandras Boiko, Denise Bolger, Dirk Bommelburg, Monika Bondar, Carl Bone, Nicola Booyens, Jasper Borg, Sigurd Borge, Nadim Bouderbala, Jenny Bozyczko, Sarah Brady, Claudia Brauer, Kai Braumann, Deborah Broadhead, Daniel Brockdorff, Michael Broek, Jochen Broeske, Sabrina Brogan, Daniel Bromand, Eric Browne, Georgina Browning, Mike Brueckmann, Anton Brumme, Bastian Buchholz, Miguel Budesca, Patricia Bueno Lascasa, Lucien Bui, Jean-Damien Buisson, Kerina Bulman, Leslie Burban, Peter Burghardt, Anja Burkart, Shane Burke, Dmitry Burlakov, David Burlison, Matthias Butter, Ingrid Byrne, Marc Caldwell, Paul Cameron, Allan Campbell, Sara Carabantes, Juan Caria, Angel Luis Carmona Egler, Guillermo Casanova Rizo, Joseph Caslin, Craig Castle, Georgina Castro Mas, Jennifer Cellier Auffret, Paul Cernea, Thomas Chartrain, Celine Choliere, Il Hyun Christoph Kim, David Church Rodriguez, Joanna Ciesiul, Kieron Clarke, Ian Coleman, Martin Colling, Manuel Colorado, Alisdair Comb, Daniel Common, Martin Connolly, Damian Connors, Dorothy Constable, Olaf Constien, Simon Content, Matteo Core, Patrick Corr, Eoghan Corr, Stephen Cosgrove, Andrew Cotton, Liam Coughlan, Denis Courtin, Jason Courtney, Roberto Crispo, Peter Croft, Tina Dawn Crook, Steven Cross, Noemi Cugudda, Ladislav Cuhra, Inigo Cundin, Jean-Philippe Curabet, Marlene Daehler, Hansjoerg Dagn, Annika Dahl, Christopher Dalton, Gerard Daly, Martin Dammers, Oliver Danckers, Ola Danckwardt, Marco D'Anna, Cédric David, Russell Davidson, Henry Davis, Juan Jose De la Torre Garcia, Eric De Freslon, Mario De Rienzo, Enrique Gonzales De Vallejo, Gonzalo De Luque, Tim Deidersen, Patrick Dekoepper, Rafael Del Rio Ravassa, Maria Del Pilar Tobias Haro, Sylvain Delvaux, Christian Dembski, Samuel Dempsey, Michael Deuringer, Jason Devine, Adam Dew, Marianna Deyneko, Alexey Didenko, Géraldine Dieppois, Pavel Dikushin, Ilja Dmitrijev, Simon Dobbert, James Dobbie, Sandor Dobsa, Ilona Dolejsi, Andre Domigall, Gareth Donaghey, Philip Doogan, Benjamin Dornis, Barry Downs, Tony Doyle, Antony Dredge, Patrik Drougge, Dmitry Dubrov, Jens Duever, Carl Dugdale, David Durand, Clément Durand-Texte, Kirsty Durnall, Alexander Düsseldorf, Luke Eastlake, Christian Eberhardt, Jan Ebermann, Patrick Ehlen, Richard Ehrle, Julia Eifert, Stephan Einecke, Lucy Eldridge, Tom Ellis, Christian Elsner, Franziska Elster, Robert Emrich, Thomas-Christian Endres, Pascal Engelen, Sylvain Enjalbert, Keith Ennis, Dominic Eoon, Céline Etcheberry, Kate Evans, Alex Evans, Claudia Evans, Brian Fahey, Brian Farren, Paul Faulkner, Christopher Fawcett, Alberto Feijoo, Karsten Feyerabend, Mario Fiedler, Cristina Figallo, Flora Fikri, Dmitrijs Filipenoks, James Finlay, Paul Finn, Claire Finn, Hendrik Fischer, Wolf-Philipp Fischer, Manuel Fischer, Doug Fitchett, Jamie Flynn, Ricke Folin Steen, Reece Ford, Jamie Foreman, Jörg Franck, Kim Frandsen, Tobias Franke, Kai Frankenberg, Wayne Freer, Armin Fritsch, Eva-Maria Fritsche, Andre Froemel, Jens Jens Fünfkirchler, Mathias Gabel, Nina Ganss, Miguel Garcia Gomez, Gregory Garcia, Theo Garcia, Oscar Garcia Subirana, Guillermo Garcia Rey, Jesus Garrachon, Nico Garthe, Kerstin Geis, Silvio Geisenhainer, Nilla Gelius, Anika Gieseke, Phillip Gillum-Webb, Klaus Ginzel, Sonja Göden, Laura Godfrey, Nathalie Goeller, Sven Goettert, Fabian Gohl, Alex Golds, Marco Golüke, Alexis Goluke-Heimberg, Yoann Gonedec, Hernan Gonzalez, Des Gordon, Eliana Gori, Carolin Görner, Lorenz Lorenz Graf, Robin Graf, Markus Graffe, James Graham, Stephen Grantham, Olivier Grassini, Lee Greatorex, Christoph Grix, Robbert Groeneveld, Stephan Grosse, Sebastian Grun, Caroline Gudenus, Christian Guelle, Nikolaj Guellich, Christian Guest, Katerina Gulak, Frerk Guntzler, Mikhail Guskov, Mikko Gustafsson, Steffen Gutzeit, Peter Hadaszi, Sélim Haddadj, Benjamin Hadwig, Andrew Gordon Haefs, Jonathan Hall, Sanna Hanskala, Nicolas Harding, Amanda Kate Harris, Maria Hartnett, Freddy Hascoet, Alexander Haselbacher, Christine Haugland, Roman Häusler, Kieran Hayes, Richard Hayward, Henrik Hedström, Michael Heffernan, Sandra Heide, Jolanda Helder, Kjell-Arvid Helgeneseth, Frank Heling, Ben Hellis, Stephen Hennessy, Ben Hennessy, Tore Henriksen, Peter Herbert, Jan Herbst, Emma Hernandez Mudarra, Kelly Hewitson, Sven Heyroth, Robin Robin High, Martina Hildebrandt, Thomas Hilgers, Georg Hirschauer, Michael Hoffmann, Ulf Hoffmeister, Felicitas Hoffmeister, Cheryl Hoggins, Heidi Hoibraten, Johannes Hold, Steven Holgate, Anna Hollinger, Dan Holloway, Dean Holroyd, Ariel Holzl, Chris Homer, Thomas Honey, Guus Hoogendoorn, Alice Hopkins, Jörn Hoppenrath, André Hornemann, Jonathan Horrocks, David Horrocks, Christine Hosemann, Daniel Hosford, Dominik Hothow, Laura Hough, Ioan Hrelescu, Iqbal Hussain, Alexey Ilin, Mikhail Ilin, Joanne Ingham, Mario Iotti, José Jacas, Julia Jacobsson, Jeremy Jacquemin, Jan Michael Jahnke, Rachel James, David James, Brenika Janiszewski, Matthijs Jansen, Mario Janus, Ghislain Jeannot, Guillaume Jegu, Daniel Jenkins, Julia Jermolajeva, Pascaline Jibert, Robin Johansson, Daniel Johnson, Ben Johnson, Dean Jones, Aled Jones, Matthew Jones, Nick Jones, Marc Jung, Daniel Jung, Ingo Jungherr, Sandro Jürgensen, Stefan Kaczmarek, Roman Kadoshchuk, Norbert Kaiser, Sonja Kaiser, Istvan Kakasi, Markus Kaldenbach, Artemiy Kalinin, Aleksandrs Kaminskis, Anton Karanov, Jaoued Karim, Steffi Keller, Jonathan Kenny, Jason Kenyon, Claude Keogh, Philip Kerins, Gunars Kessels, Charlotte Kessler, Konstantin Keuchler, Ryan Kewly, Jihene Khessouma, Svenja Kiefer, Stephen Kiely, Matthias Kiesel, Lukas Killer, Markus Kintrup, Samuel Kippelen, Konrad Kirchgässner, Jens Kirchhoff, Mark Klang, Alexander Klontzas, Christophe Klusmann, Harald Kneissl, Kevin Knights, Marco Kobold, Timur Kocaurlu, Mathias Koch, Sebastian Koch, Sonja Kock, Björn Kohlberger, Björn Kohnen, Lisa Kohnen, Andrey Kolchin, Jurijs Kolmikovs, Viktor Viktor König, Christian Konigstein, Andreas Kordes, Olga Kosenko, Stefan Krannich, Andreas Krause, Max Kreisel, Dominik Kreyssing, Tommy Kristiansen, Philipp Krott, Patrick Krueger, Stefan Krueger, Katja Kschentz, Frederic Kubiakowski, Kevin Kuehne, Jonathan Kulcsar, Thomas Küppers, Denis Kurlyukov, Mandy Kurucz, Vadimas Kvetkauskas, Matthias Labitzke, Irena Lace, François Laffontan, Valts Laktuks, Aaron Langan, René René Langhans, Bart Lansink, Anders Larsen, Steven Latchum, Tim Laufenberg, Johannes Läuffer, Mathieu Laugle, Martin Laur, Mathieu Laurent, Eoin Layton, Simon Le, Alexandre Duckman Lebrun, Anita Lechner, Maxime Ledonge, Robert Lee, Geoffroy Lefebvre, Gabriel Lege, Thomas Leiper, Julia Leitner, François Lenglet, Wilko Lennartz, Michael Lenton, Joseph Leonard, Sascha Leopold, Johanna Leopold, Mikael Lesne, Victoria Lester, Mariusz Leszczynski, Rémi Lethery, Anna Levitova, Andrew Lewis, Matthew Lewis, Christian Lichter, Christian Lichthardt, Ashleigh Lillechurch, Simon Linford, Niklas Lingsell, Raimond Linkevic, André Linnemann, Daniel Lister, Julien Litrico, Adam Lloyd, Björn Löhrer, Nathalie Lomurno, Bruno Loncke, Sebastian Loose, Umberto Lopes, Oliver Lorek, Jacky Lorimer, Oliver Lötscher, Aurelie Louazon, Maria Loy, Oliver Lübeck, Adam Lucas, Marc Luettecke, Gottfried Lumpi, Marco Ly, Jonathan Lydall, Noora Lyytinen, Martin Machovec, Rene Madjarac, Malte Maehlmann, Sebastian Magnus, David Malach, Christel Christel Malbrancq, Darren Mangan, Marco Manig, Adam Mankin, Bernard Mann, Andreas Mansson, Yulia Mardot, Stefan Mark, Konstantinos Markogiannakis, Maria Victoria Martin Briasco, Angel Martin, Guillaume Martin, Abel Martin, Christopher Marty, Thomas Marx, Robert Mathews, Christopher Mathieson, Sarah Matts, Martin May, Thomas Mayerhofer, Regina Mayr, Paul Mazur, Matthias Mazur, Kathrin McCain, Peter McDonald, David McGrath, Alex Alex McHugh, Leo McKewan, Steven Mcnamara, Alan McNevin, Colin McShane, Stephen McWilliams, Andrew Meaney, François Medaerts, Florian Meister, Bo Mejdahl, Claire Menager, Juan Mendez, Joern Merten, Luna Meschiari, Vincent Mesnard, Patrick Metzger, Sabrina Meyn, Matthias Michallek, Caspar Michel, Rabanus Michel, Ralph Michel, Ulrich Michels, Stefan Mickel, Douglas Midgley, Alexander Mielchen, Florent Milard, Lucas Millan Tomas, Bjorn Miller, Michael Millett, Jessica Milleville, Ivan Minana Mascaron, Yuri Minson, Robert Moeckel, Baptiste Moisson, Inigo Moleres, Florian Molinie, Bonna Mom, Sandra Monse, Christophe Monteiro, Daniel Mooney, Oliver Moore, Ricardo Mora Exposito, Pierre-Nicolas Moreau, Pedro Moreno Garcia, Sergey Morozov, Alastair Morris, Sebastian Mottschall, Vincent Moulin, Olivier Mouvet, John Moynihan, Chris Mueller, Brian Mulcahy, Nicholas Mullen, Joe Munns, Nicoletta Mura, Niall Murphy, Justin Murphy, Ryan Murphy, Kaeshan Nallanathar, Eduard Narbut, Luis Narvaez, Andrew Naudi, Anna Naumova, Alexander Ion Naya Sanchez, Paul Neil, Guido Neisemeier, Matthew Matthew Neumann, Christopher Neumann, Marco Nevermann, Camilla Nguyen, Richard Nicholls, Liam Nicklen, Dirk Nielsen, Elena Nikora, Katharina Nordh, Tobias Nordstrom, Bartosz Nowaczek, Kim Nowak, Michael Nuernberg, Ruth O'Brien, Noel O'Brien, Tara O'Connell, Nils Odlund, Stephen O'Donnell, Daniel O'Donovan, Mairead O'Flynn, Rory O'Hea, Olli Oja, Chris Oliver, Risto Ollila, Paul O'Neill, Nina Oppermann, Robert Orincsai, Miguel Angel Ortega Ortiz, Conor O'Shea, Marco Otto, Dennis Oyola-Erneke, Antonio Pagan Escribano, Lorenzo Pagliacci, Jahmin Pama, Alex Parhomenko, John Parle, Davide Passarella, Pierre Passet, Björn Passow, Dee Patel, Steven Paton, Raik Patze, Aleksandr Pavliuk, Jekaterina Pavliuk, Anton Pavlov, Dana Pawletta, Adrian Payne, Jorge Peleteiro, Mathias Pelz, Aymeric Pentecouteau, Carlota Pereira, Victor Perete, Jeronimo Perez Papadopoulos, Stefan-Marcus Peter, John Petersen, Michail Petriv, Kiril Petriv, Antoine Pezzo, Andreas Pfeiffer, Jean-Louis Phan Tran, James Pilkington, Julien Pillay, Marianne Pilote, Rocio Piniella Ramos, Michal Platek, Irina Platel, Sarah Pocivalnik, Josfred Poinsot, Ian Polianskii, Daniel Porter, Jens Pothig, David Potter, Oriol Prats Navarro, Renny Priestley, Moritz Primavesi, Philippe Prince, Blandine Pronost, Marina Prugova, Nicolas Pruvost, Dan Puckett, Patrick Pulfer, Austin Purcell, Sébastien Pusset, Berenger Queune, Daniel Radschun, Graeme Rafferty, Sandra Ragot, Martin Ramm, Sebastian Ranta, Robert Read, Alexander Redeker, Remo Reinert, Sven Reinhold, Hugh Rennard, Tim Renner, Richard Requena Delon, Rosanna Rhenius, David Ribeiro, Helen Richards, John Richmond, Diego Ricigliano, Gerd Ridder, Christian Riegger, Eduard Riekstins, Stefan Riess, Lauren Rigby, Laura Rimkiene, Steffen Ritter, Radoslaw Robaczynski, Gareth Roberts, Jonathan Robinson, Nicolas Roche, Henrique Rodrigues, Carlos Rodrigues Pascual, Henning Roese, Henning Roest, Raúl Romero Fuentes, Pascale Roncin, Justus Rönnau, Thomas Rose, Gemma Rose Woodhead, Micael Roumeas, Ian Rowland, Hadrien Rudich, Martin Rudinec, Jana Rudinec, Monica Ruiz Ortega, Simone Runo, Alexey Rusinov, Brice Russeil, Melanie Ruttinger, Daniel Ryan, Nicholas Ryan, Marcus Ryndycz, Emma Sadler, Karin Saegesser, Timo Sagewitz, Ilja Salajev, Cristina Salas, Charles Salmon, Jessie Salmon, Andy Salwey, Oksana Sambaraite, Kim Sammon, Benedikt Samuel, David Sanchez Millan, Isaac Sanchez, Oscar Sandstrom, Jennifer Sanz, Iga Sasiela, Andreas Sass, Sanu Satheesababu, Janina Sauther, Dana Sawusch, Nadine Schaarmann, Robert Schalk, Esther Scheeren, Andre Schickhoff, Christian Schilling, Jeremy Schindler, Andre Schlegelmilch, David Schlosser, Christopher Schmale, Tanja Schmatt, Martin Schmidt, Marco Schmuck-Hinsch, Marc Schnaekel, Sascha Schneider, Wouter Schrijnemakers, Nico Schroeter, Sascha Schult, Karsten Schulz, Jens Schulze, Veronika Schustek, Marco Schwarz, Patrik Schweigl, Aliocha Aliocha Segard, Richard Segers, Sabrina Seide, Torsten Seidel, Audrey Audrey Selnet, Tobias Semrau, Michael Seppala, Darío Serna, Yolanda Serrano Llamas, Anna Shaleva, Nikolay Shalunov, Anna Shaw, Sanjay Shinh, Craig Shrewsbury, Mirko Siebert, Miroslaw Siemens, Diogo Silva, Josie Silva, Luis Silva, Nicholas Simpson, Michael Simpson, Samuel Sittl, Sebastian Siwon, Stian Skjondal, Christian Skonneberg, Shaun Smith, Ian Smith, Colin Smith, Antony Smith-Laffin, Sarah Snook, Kasia Sochon, Genséric Sohier, Oyvind Sorensen, Ruben Soriano, Vasileios Souliotis, Isabelle Soupault, Holger Speckter, Christian Sperber, Wolfgang Sprenger, Robert Sprengers, Kirk Squires, Volker Stabler, Mario Staffa, David Stammerjohann, Nicolas Stampf, Stephan Stephan Stanley, Kirils Stecenko, Jenna Stelfox, Alexander Steuckmann, Alexander Stippekohl, Erik Stoerp, Daniel Stolp, Jennifer Stolpman, Artur Strak, Jean Streveler, Roman Strogov, Jochen Stutzkeitz, Vitalijus Surovas, Matthew Szajdak, Janina Taab, Mads Taanquist, Andre Tabet, Stephen Tadman, Tero Tapio, Alexandr Tarasov, Doris Tatzgern, Amy Taylor, Jake Taylor, Marcus Tebeck, Alexis Terrasse, Simon Testard, Albert Theopold, Owen Thomas, Julien Tibayrenc, Anzhelika Timanova, Felix Titzer, Marc Tormo Carulla, Jon Torre García, Vinh Tran, Christian Traute, Fabien Tumminello, Mikhail Tun, Oskari Turkia, Liam Tye, Stefan Uhrmann, Julien Vale, Melany Van De Woestyne, Jeremy Vangenechten, Tamas Varga, Cyndie Varin, Stéphane Varnier, Nico Vasilevski, Igor Vasilijev, Pavel Vavilov, Martin Vea, Dirk Vetter, Michail Vezirgiannidis, Luis Vieira, Daniel Villegas Moran, Louis Vincent, Alain Viravau, Marco Marco Vogt, Maxim Voloshuk, Robert Von Amsberg, Pascal Vulliez, Marion Wacker, Stephen Wagstaff, Leo Wakelin, Benny Waldenmaier, Matthias Wallner, Dennis Wanka, Jack Warchold, Dennis Washausen, Gijs Waverijn, Gareth Weatherley, Marc Wehbe, Mario Weissenborn, Olaf Wendorff, Sandra Wernicke, Thomas Wertnig, Peter Wetzel, James Whittall, Nathan Wilcox, Harald Willems, Emma Williamson, Rebecca Wilson, Robert Wilson, Tom Wilson, Declan Winser, Claudia Winter, Lars Winter, Marcus Winterscheid, Stefan Witzel, Artur Wojtas, Dennis Dennis Wollmann, Patryk Wolowiec, Christopher Woodcock, Lukas Wozniak, Audrey Wozniak, Giselle Wrigley, Romain Wuillaume, Jay Xealous, Ivan Yanyushkin, Wei Yue, Yury Zabarovskiy, Vincent Zaccheo, Judith Zachariae, Sebastian Zaebe, Claire Zarb, David Remy Zephir, Sigrid Zeuthen, Chris Ziegler, Steffen Zietz, Thomas Zimmer, Sarah Zuehlke

Customer Support Seniors

Johnny Ahlgren, Elisabeth Astl, David Baines, Alexander Becker, Sergi Berjano Morcillo, Craig Bland, Jean-Christophe Bouchet, Jennifer Brett, Kim Chaing, Lucas Christophe, Gaël Company, Barry Connell, Laurent Cuvier, Patrick Dunford, Carine Fiorani, Julie Foster, Göran Gauruder, Kasper Giehm, Huw Gower, Miguel Izquierdo Soriano, Henning Kaiser, Vincent Kaufmann, Patrik Knoll, Christian Kroeger, Dean Lillywhite, Sean Lyons, Ana Manso, Romain Mardot, Olivier Martel, Nils Matern, Philippe Motheron, Paul Oltmanns, Mathieu Orjebin, Marcin Platek, Francesco Reinboldt, David Schlamp, Torsten Schmidt, Victor Sefastsson, Patric Stolpe, Alexandre Vallee, John Warwicker, Jenifer Winters, Kirill Zakharov, Jurgen Bayer, Simon Bennett, Mario Berndt, Brendan Cavanagh, Cian Creed-Healy, Hagen Grimm, Joana Heidemann, Dennis Horn, Romain Joffre, Michael Khoo, Anders Larsen, Enrico Loenicker, Martin Mason, Hannah McArthur, Moritz Muller, Barry Murphy, Markus Nowak, James O'Connor, Stefan Hintner, Falk Pichl, Christopher Purvis, Sandra Raum, Nico Roos, Wolfram Sack, Jessica Stone, Marijke Vanhees, Yvonne Werger

Customer Support Team Managers

Jason Adams, Mirko Bayer, Gerd Berghoff, Florian Blaesche, Robert Bland, Gregoire Bonnafoux, Elodie Choliere, Silvio Clausen, Paul Coen, Sascha Giese, Sebastien Hoareau, Kim Jensen, Sylvan Lynn, Ben Noskeau, Mark O'Riordan, Michael Arleth Pedersen, Serge Pincon, Cedryck Poitelon, Britta Riess, Peter Rothlisberger, Claus Schumacher, Mikhail Shiryaev, Heidi Wanner, Neil Whelan, John Armstrong, Olga Demina, Magdalena Heise, John Hordle, Mark Kleine, Stephane Marchand, Brian McCoy, Thomas Rothemeyer, PJ Russel, Falk Schwiefert, Dean Sheldon, Lars Weiler

Customer Support Group Managers

Ana Alfageme, Sophie Chevet, Frank Keienburg, Clemens Krainer, Rinaldo Andreolli, Marie-Helene Atienz, Tina Forrester

EUROPE REGIONAL PLANNING AND SUPPORT SERVICES TEAM

Support Information Representatives

Christian Döbel, Dennis Drabinski, David Hollingbery, Julia Hopf, Emil Jannesson, Craig Jobling, Kristian Koivisto-Kokko, Aleksandr Michejev, Sylvain Moriame, Sebastien Musquin, Laura Noiret, Michael Pinder, Steffen Reinke, Richard Robinson, Jose-Javier Suárez-Perdomo, Emma Stott

Support Information Senior

Serge Olivier

Support Information Team Manager

Erin Louise Johanson

Service Level Coordinators

Navid Akbari, Alex Bradburn, Paul Cox, Robin Hoese, Daniel Kennedy, Neal Kingston, Cristiano Pereira, Marcus Blaesche, Maged Fares, Thomas Lorimer, Spataro Matteo, Louise McShane, Stephan Wolf

Service Level Coordinators Team Manager

Markus Schill

Payment Investigation Representatives

Waldemar Fritz, Alexander Gut, Ludivine Le Rouge, Laila Mnad, Lucia Suarez Porta

Internal Affairs Representatives

Robert Busch, Jean-Claude Cipriani, John Harry De Lara, Stefan Frei, Stefan Modh, Ryan Vowler, Krister Aavikko, Martin Doll, Lena Drevermann, Olga Duval Prosina, Roy Healy, Sven Kruse, Lee Middleton

Internal Affairs Team Manager

Thomas Lenglet

Regional Planning and Service Team Manager

Darren Buckley

CS Tools Team Representatives

Karim Adala, Cedric Coret, Philippe Peeters

Learning and Development Team Representatives

Leeanne Brazier, Jonathan Douglas, Benjamin Klinkhamer, Jenny Llewellyn, Cristian Martin Nieto, Rachel O'Neill, Maija Perfiljeva, Bartosz Posluszny, Daniel Rigas, Christoph Thann, Victoria Wakeman

CS Tools Team Manager

Cedric Galins

CS Project Team Representatives

Henrik Eriksson, Charles Smith

CS Project Leads

Linus Flink, Florian Mentl

Customer Support Coordinator

Marlene Cervantes

Senior Regional Planning and Support Services Manager

Christian Scharling

Learning and Development Manager

Paul Horrell

Directors

Ian Clarke, Bill Galey

KOREA CUSTOMER SUPPORT

Customer Support Representatives

Changhyun An, Hyojin An, Yunho Bae, Doohyun Bae, Sookhee Bae, Seunghoon Baeg, Jina Baek, Eunyoung Beak, Dongnyuck Cho, Jungwon Cho, Minkyung Cho, Yeri Cho, Junsun Choi, Cholong Han, Chungseok Han, Eunsun Hong, Sungpyo Hong, Bomi Hwang, Yongteak Im, Daehee Jang, Eunkyung Jang, Seonghun Jeong, Sumi Jeong, Sunho Jeong, Sujhon Jhong, Bomin Jin, Gilsang Jo, SukIl Jo, Jaeho Jung, Kunmin Jung, Minju Jung, Gunho Jung, Sungwan Kang, Youngmo Kang, Chansoo Kim, Eunji Kim, Hongsup Kim, Kyuhui Kim, Yunbai Kim, Bogyu Kim, Daeun Kim, Doyeon Kim, Hyosung Kim, Jaehui Kim, Kwakhyung Kim, Kyoungjoon Kim, Minhwan Kim, Minwoo Kim, Myoungjin Kim, Seolah Kim, Seoyeon Kim, Seulki Kim, Seungsoo Kim, Seyoung Kim, Sinhee Kim, Sooil Kim, Sungpil Kim, Yangrae Kim, Yonghwan Kim, Junghun Kwag, Soongil Kwon, Aungoun Lee, Changhoon Lee, Dohyun Lee, Eunhee Lee, Eunjung Lee, Heemoon Lee, Hyekyung Lee, Insik Lee, Junghyun Lee, Jungjun Lee, Kyosung Lee, Kyunghee Lee, Sangbo Lee, Seunghyuk Lee, Sojung Lee, Songok Lee, Soo Lee, Soyean Lee, Woosung Lee, Byoungjin Lim, Hyunbum Lim, Miya Lim, Jaewon Lim, Seho Lim, Jaegoo Moon, Kyungtae Myung, Chahyun Nam, Youngwoo Nam, Joohoon Oh, Sunga Park, Haeyoung Park, Jinsuk Park, Minkyu Park, Sairom Park, Youngjin Park, Kihoon Yang, Shobeom Yim, Duok Youn, Kyunghwa Yu, Hosang Yu, Miseon Yu, Youngsun Yun

Customer Support Seniors

Jisub Han, Jeongho Kook, Jiyoun Lee, Joonbin Lee, Jungran Lee, Kyueun Lee, Sunmin Lim, Bora Park, Jaiki Song, Jihyun Song

Customer Support Team Managers

Byungkwan Chung, Seonmean Kim, Yoonhee Kim, Wonjong Lee, Jinman Park

Account and Technical Support Manager

Jiyoung Kim

In-Game Support Manager

Beom Choi

KOREA REGIONAL PLANNING AND SUPPORT SERVICES TEAM

Support Information Representatives

Jaehyun Ahn, Namsuk Kim, Jaeeun Lee, Min Yang

Support Information Team Manager

Yongjo Choi

Service Level Coordinators

Sungho Eom, Jaehong Jeong, Hyojin Kim, Jinsu Lee, Hyunsin Lim, Jungmin Song

Service Level Coordinators Team Manager

Jaeyang Kwak

Internal Affairs Representatives

Wonjang Cho, Chuljo Yun

CS Project Team Analysts

Myeonghun Choi, Jimin Kwon

CS Project Team Manager

Wonjae Jeong

Workforce Analyst

Mihyun Kim

Communications Coordinator

Moonyoung Baik

Associate Learning Specialists

Jeonghoon Hong, Boram Lee

Learning and Development Team Manager

Hana Lee

Regional Planning and Support Services Manager

Kyungmee Kim

Director

Richard Choi

TAIWAN CUSTOMER SUPPORT

Assistant Manager

Chet Ko

Customer Support Representatives

Arthur Chang, Joe Chen, Mark Chien, Zoe Hsieh, Lidy Hsu, Esther Liao, Jennifer Ni, Gregg Pai, Fiona Wang, Randy Wang

CHINA CUSTOMER SUPPORT

Process & Reporting Analyst

Will Geng

Live Operation Lead

Wendy Yang

Senior Lead

Peiji Guo

Customer Service Manager

Sam Yu

CHINA CUSTOMER SERVICE AND OPERATIONS
NetEase Team

NORTH/SOUTH AMERICAN CUSTOMER SUPPORT

Customer Support Representatives

Robert Abbey, John Abercrombie, Jeremiah Abeyta, Bryan Abston, Jennifer Aguilar, Mark Agustin, Christopher Alexander, Patrick Alexander, John Allen, Katherine Allen, Juan Alvarez, Cody Amaya, Matthew Amy, David Anderson, Jason Anderson, Jessica Anderson, Raquel Andrade, Stephanie Andrews, Cody Arndt, Maxwell Arnold, Ramiro Ascencio Jr., Alejandro Atencio, Simon Baca, Breanna Bader, Robert Badger, Gregory Bahl, Christopher Bailey, Christopher Baker, James Baker, Michael Baker, Jennifer Balch, Ciji Bambrick, Sengarlonh Bangphaxay, Mary Barbour, Kristoffer Barcarse, Jimmy Bare, Andrew Barnes, David Barney, Daniel Barrett, Richard Barrick, Mark Barrios, Margarita Barron, Eric Baskin, Michael Batilla, Justin Bauer, Adam Bazan, Christopher Beard, Ronald Beaty Jr., David Bebee, Ryan Belanger, Matthew Belk II, Jerimiah Bell, Robert Belleville, Mallory Bellinghausen, Michael Belrose, Matthew Bennett, Steven Bennett, Ryan Berezoski, Michael Bernal, Paul Bernard, Bradley Bernhard, Stephanie Berthiaume, Ronald Bianchi, Darius Bijou, Beau Billingsley, Justin Binford, Howard Bishop, Byron Black, Joshua Black, Michael Blackard, Jake Blair, Samuel Blalock, Amy Blanchard, Daveina Blunkall, Robert Bodine, Christopher Boike, Kristin Boles, Kyan Bond, Aaron Bothne, Samuel Bottoms, Jerry Bowen, Benjamin Bowers, Julia Bowman, Tracey Boyett, Michael Braunstein, Keith Breach, Crystal Breaux, Corey Breitling, Daniel Brennecke, Allison Brewer, Kari Brewer, Kenda Bright, Jonathan Brockell, Page Brockell, Ashley Brown, Blair Brown, Cameron Brown, Margaret Brown, Nathan Brown, Jesse Brummer, Brendan Brunner, Colean Brunner, Edan Bryant, Perry Buch, Brian Buckentin, Brandon Buie, Stephen Buitron, Heather Burdett-Holloway, Joshua Burnett, Jessica Bustamante, Adrian Butts, David Byl, Adam Byrd, Patrick Cahill, Juan Calderon-Hernandez, Stephanie Caldwell, Jeremy Calicott, Brandy Camel, Claud Campbell, Eric Campbell, Matthew Campbell, Amanda Canfield, Trevor Cantrell-Paulson, Trevor Cantrell-Paulson, David Carlock, Andrew Carr, Daniel Carroll IV, Joseph Carroll, Melody Carver, Jeremy Caskey, Shannon Cassel, Spencer Casterline, Patricia Cate, Thomas Cebulla, David Chan, Bradley Chandler, Bonnie Chang, Daniella Chavez, Justin Chavez, Benjamin Checola, Preston Cheeks, David Chen, Elizabeth Chepul, Cody Cherry, Marla Chesser, David Chisholm, Mark Chmielewski, Kyn Chong, Nicholas Christiny, Paul Chung, Ben Clark, Jeremiah Clark, Jeff Clausen, Jacob Coe, Trevor Collard, Michelle Coltrin, Kevin Connell, Mitchell Converse, Cameron Cook, Alexander Coons, Samuel Cooper, Shannon Cooper, Ethan Copeland, Phoebe Copeland, Christopher Copperwheat, Brandy Corbin, Conor Corkery, Austin Cornell, Kenneth Corning, Angela Corrie, James Cox, Blake Cramer, Jerod Crespin, Nathan Crislip, Andrew Crisp, Leah Crochet, Benjamin Crooks, Jason Crosbie, Christopher Crowson, Jodie Crowson, Brandon Crumpler, Desiree Cummings, Laura Currie, Christopher Curtis, Sarah Cusati, Christopher Cynar, Crystal Czarapata, Matthew Dailey, John Danford, Christa Daniel, Kevin Daniels, Mallorie Daniels, Will Darce, Jason Davenport, Gary Davis Jr., Joshua Davis, Kevin Davis, Philip Davis, Ryan Davis, Stuart Davis, Jonathan Day, Gabriel De Los Santos, Neil De Soto, Cliff James De Vera, Brian Deering, Tarah Dees, Christopher Degraw, Jessica Depaola, Peter DeSalvo, Jason Devera, Paulino Diaz, James Dickens, Benjamin Dickey, Steven Dickson, John Diers, Richard Dievendorff, Brandon Dimaggio, Brandon Dockins, Kendall Dodd, Gene Dodge, Kimberly Domingo, Raymond Donaldson, Daniel Donofrio, Derek Donovan, Matthew Doolittle, Forrest Dorsey II, Rachel Dost, Alexander Dragojlovic, Devan Duenes, Julie Dugdale, Reagan Duggan, Thomas Duman, Oana Dumitrache, Jeremy Dunn, Andrew Duran, Daniel Durrett, Anthony Duson, Camden Eagar, Adam Ebmeier, German Echeverria, Andrew Eddy, Ciro Elgueta, Bryson Elliott, Chace Elliott, Bradley Ellison, James Engelke, Quinn Enochs, John Ensminger, Daniel Errington, Jason Ervin, Thomas Esparza, Wilfred Esteves-Villanueva, Nicholas Everson, Ian Faas, Tamara Faas, Katy Fabyunkey, Amanda Fackrell, Arlene Fandino, Angela Farrey, Michelle Ferrell, Kristin Finnsson, David Fisher, Peter Fivelstad, Melissa Fleming, Thomas Flint, Vincent Floca, Jose Flores III, Thomas Flowers, Cameron Floyd, Ryan Foreman, Michael Foster II, Wesley Foults, Nicholas Frame, Jonathan Francis, Martin Francis, Ruth Francis, Anthony Franey, Mark Fransen, Christopher Frew, Matthew Frisch, Cynthia Frushon, Christopher Fulgham, Derek Fuller, Rachael Fullerton, Zachary Fullerton, Brian Fulton, Charles Galindez, David Galindez, Andrew Galipeau, David Galvan, Jennifer Gamer, Joe Gangl, Justin Gann, Matthew Gant, Andrew Ganter, Jonathan Garbarini-Telles, Edgar Garcia, Eduardo Garcia, Jason Garcia, Patricio Garcia, Lennon Garcia-Cisneros, Christopher Garrett, Levi Garrett, James Garrison, John Garrison, Paul Garza, Melanie Gauderon, Aaron Gayet, Andrew Getting, Jesse Gibbons, Bryan Ginn, Heather Glahn, Samuel Glass, Mark-Jonathon Glowski, Levi Godwin, Lucas Goes, Mario Gomez, Jeffrey Gondeck, Manuel Gonzales, Enrique Gonzalez, Thomas Goodwin, Andy Goolsby, Christopher Gorman, Steel Gorman, Neil Gossell, Darleen Gotay, Lyndsey Graham-Fletcher, Jedediah Grant, David Gredell, Britton Green, Christine Greene, Michael Greene, Joshua Greenfield, Desmond Gregory, Brian Gridley, Kimberly Grimes, Amber Grundman, Jose Guagardo, Joshua Guerrero, Jeremy Gulick, Laura Gustafson, Philip Habig, Daniel Hackel, Adrian Hall, Keith Hall, Michael Hall, Jeremy Hamill, Mark Hamm, Nicholas Hamm, Carlton Hammond, Jade Hammons, Nam Han, Sean Hankla, Gregory Hansen, William Harber, Kyle Harris, Taira Harris, Michael Hart, Benny Haryadi, Anthony Haw, Shaun Hawkins, Jordan Hawn, Alexander Hayes, Patricia Hayes, Geoffrey Hazlewood, David Healy, Michelle Hebert, Sandy Hegedus, Christina Helbig, Eyan Hempler, Thomas Hendricks, Bobby Hendrix, Lance Henry, Robert Henson, Luis Heredia, Elmer Hernandez, Mark Hernandez, Sara Hernandez-Land, Andrew Herpel, Andrew Herring, Corey Hickman, Andrew Higbee, Jared Hilderbrand, Jesse Hill, Justin Hillhouse, Sarah Hlavaty, Dat Ho, Daniel Hodge, Robert Hoff, Sarah Hoist, Lindsey Holcomb, Sam Holder, Atlanta Holland, Sara Holliday, Justin Holloway, David Hoppe, James Hoppe, Judah Horton, Benjamin Hosac, William Howard-Mckinney, Colin Howat, Aaron Howell, Travis Howsman, Bobbie Hughes, April Hughey, Samuel Hunt, Shawn Hunt, Harold Hunter III, Albert Hwang, Craig Hyatt, Jason Hyder, Brian Inboden, Shaun Ingram, Jed Irvin, Nash Irvin, Amber Irvine, Laurel Isaacs, Joel Isenberg, Chiemi Ishikawa, Adam Jackson, Elizabeth Jackson, Zachary Jackson, Misty Jacobs, Adnan Jameel, Joseph Janisch, Katt Jean, Hyrum Jenkins, Ryan Jividen, Edward Johnson, Jonathon Johnson, Kenneth Johnson, Kevin Johnson, Larry Johnson, Nathan Johnson, Bret Johnston, Ian Jolly, Dustin Judice, Dustin Judson, Devin Julia, Jason Jungmann, Lauren Justice, Heather Kaftan, Darrell Karp, Jon Karwoski, Andrew Keahey, Linda Kelley, Christopher Kelly, Matthew Kenemore, Kyle Kenney, Craig Kerbrat, Grace Kim, Christopher King, Rachel King, Dustin Kinney, Mary Kirkpatrick, John Klutts, Dianne Knapp, Skye Knighton, Darlene Kolano, Michelle Kolano, Ruth Kolbeck, James Kompare, Greta Kratz, Julia Kregear, Lori Krell, Matthew Kuhn, Chris Kunst, Edward Kuschel, Andrew Kusiak, Judson Ladd, Cory Lafitte, Lindsey Lammers, John Lanier, Heather LaPlante, Paul Lara, James Larsen, Amber Larson, Robert Laurenti, Tiffany Layton, QuocViet Le, LeeAnn Leavitt, James Leclair, Guillermo Ledesma, Cathy Lee, Joseph Leichliter, Pamela Leidt, James Lengerich, Alberto Leon Rivera, Michael Leonard, Jeffrey Leonhardt, Ly Leu, Amber Lewis, Darius Lewis, Thomas Lillehoff, Jeffrey Lim, Danforth Lincoln, Heidi Lindsey, Michelle Linscomb, Adrienne Linton, Justin Liquorman, John Lisbony, Ryan Littrell, St. John Llewellyn, James Logan, Thomas Long, Marco Lopez, Luke Lovett, Zane Lovett, Cynthia Loyd-Peterson, Armando Loyola, Adan Lozano, Matthew Lucero, Derek Lucien, Mark Lucio, Ryan Ludwig, Michael Lukenbill, Jeanna Lundgren, Robert Lundgren, Karl Luquette, Jessica Lusk, David Lyle, Bryan Lynes, Mary Machie, Dominic Maez, Julie Mahoney, Tyler Main, Robert Maine, Rafael Maldonado, Charles Mallard, Jordan Mallory, Ricky Mallory, Twyla Malone, James Maner, Travis Mansbridge, Stetson Marcantel, Jason Marchi, Jose Marciel, Jesse Mark, Jose Marquez, Randy Marr, Joseph Mars, Jeremy Marshall, Bryan Martin, Logan Martin, Taylor Martin, Chrystal Martinez, Ruben Martinez, Renzo Mascia, Michael Mathis, Sean Matthews, Sarah Mawdsley, Nicholas Mazmanian, Jordana McBride, Robert McBride, John McBurney, Lucas McCall, Mark McCandless, Thomas McCandless, Daniel McClellan, Aaron McCorcle, Luke McCorkle, Meagen McCrory, Erin McElroy, Kimberly McGall, Bruce McGilvray, Chad McGinley, Tara McGinnis, Alex McIntosh, Matthew McKee, Marissa Meissner, Ronda Melendez, David Mendiola, Sean Mercer, Gregory Mercurio, George Merrill, Wade Messa, Keith Meves, Zachary Michalka, Chad Milam, Doug Miller, Jenny Miller, Lindsay Miller, Zachary Miller, Deana Mills, James Mills, Maya Milo, Maturon Miner, Denson Minner, Gilberto Miro, Anthony Misgen, Peter Mitchell, Terry Moeller, Adam Moghaddassi, Lori Molden, Benjamin Monroe, Christopher Moon, Daniel Mooneyham, Brenton Moore, James Moore, Lloyd Moore, Hector Morales, Anthony Moreno, Charli Moreno, Yazmin Moreno, Brent Morgan, Daniel Morningstar, Jacob Morrison, Kenneth Moshenko, Sean Motto, Aaron Mozingo, Michael Mumford, Brian Mundheim, Shawn Munro, Thomas Munroe, Christine Munshower, Elisa Murchinson, Julian Murray, Alicia Myers, Matthew Myers, Peter Myhre, Steven Nabours, Frederick Nassar, Matthew Neely, William Neiman, James Nelson, Seth Nesenholtz, Sofia Nevarez, Andrew Newman, Thienan Nguyen, Dang-Khoa Nguyen-Le, Michael Nichols, Vanessa Nieto, Jennifer Nill, Russell Nilsson, Steven Nix, Vicky Nott, Sean Nowlin, Jessica Nunn, Arian Nur, Bryan Nystul, Audra Oberloh, T. Obermeier, Brian O'Connor, Michelle Oden, Darin Oehlke, Sherman Ohms, John O'Keefe, Chinedu Okoro, Cory Oliver, Chelsea Olson, Ricky O'Neal Jr., Daniel Ortega, Alexander Ortiz, Andrew Owens, William Owens, Irene Pacheco, Andrew Page, Andrew Palan, Brandon Panagakos, Andrew Parrott, John Patenaude, Ryan Patin, Ian Patterson, Jeffrey Pease, Diana Peek, Ryan Peithman, Jason Pelton, Aaron Pemberton, Andrew Pentram, Jeena Pepersack, Christina Perez, Erik Perez, Jacob Perez, Cirilo Perez-Tapia, Joshua Perry, Keenan Perry, Leonard Perry, Matthew Perry, Jennifer Peters, Eric Peterson, Joseph Peterson, Klinton Pfiester, Kevin Phelps, Terry Phelps, Jared Phillips, Anthony Piperato Jr., Kaleb Placek, Lauren Popadak, Joshua Portillo, Cassidy Post, Colby Powers, Brandon Prather, Mikhail Predtetchenski, Matthew Presley, David Preston, Christany Price, Samuel Price, Robert Prill, Phillip Prochaska, Sean Provost, Megan Puertas, Dana Pull, Franklin Quick, Colleen Quinn, Michael Quintana, James Quisenberry, Chase Rabon, Chad Racine, Joseph Ragsdale, Christopher Rake, Ignacio Ramirez, Regina Ramirez, Brandon Ramsey, Christiaan Rascon, Robert Rauscher, Gordon Ray, Tyler Raygoza, Brian Redman, Richard Reischman, Andrew Rexroth, Isaac Reyes, Christopher Rhymaun, Garrett Richard, David Richards, Timothy Riddle, Charles Rider, Sean Ridgway, Martin Riha, Mattie Riley, Joseph Rinaldi, Aide Rivera, Katie Roach, Richard Roberts, Jimmy Robinson Jr., Joshua Robinson, Trevor Robison, Dustin Rockers, Jonathan Rodriguez, Kenny Rogers, James Rolfsen, Derek Ronzo, Austin Rooks, Jeanette Rooze, Jordan Rosales, Derek Rosenberg, Holly Rosumny, Shoshanna Rubin, Patrick Rusche, Michelle Russell, Antonia Ryan, Brendan Ryan, Mitchell Saenz, Sarah Salazar, Vivian Salter, Jason Sampankarnpanich, David Sanders Jr., Joshua Sanders, William Sanders, Edward Santiago, Josue Saravia, Bruce Sawdey, Gustav Scharein III, Chad Schehr, Jared Schiller, Joseph Schmied, Ashton Schmitt, Jordan Schwob, Ashley Sebren, Richard Sebren, Sean Sebring, Casandra Semenyna, Andy Seymour, Justin Shade, James Shanks, Klay Sheffield, Brandon Shelton, James Shelton, Joseph Shepard, Adam Sheppard, Chase Sherman, Evan Sherman, Kimberly Sherman, Joshua Shields, Grant Shinomoto, Timothy Shroat, Zachary Siegel, James Siler, Brandy Simek, Justin Simmons, K. Simons, Sarah Simons, Sean Sintef, John Sitton, Wayne Skarboszewski, Woody Skiba, Mark Slater, Amber Smith, Jason Smith, Samantha Smith, Matthew Smolinski, Anthony Snow, Brennen Snow, Robert Spann, Cory Speary, Nolan Speed, Matthew Spence, Michelle Sprinkle, Brittany Staff, Dorothy Stanford, Chad Starkey, Kevin Starr, John Steinert, Ryan Steinhoff, Jared Stepp, Amy Sterling, Seth Still, Evan Stoudenmire, Matthew Stratford, Joshua Strey, Thomas Strickland, Dallas Stringham, Jonathan Stubbs, Matthew Sublett, Ashley Sullivan, Joelle Sullivan, Alex Swift, Jessica Swoner, Martin Tande, Joseph Tarman, Joel Tarver, Eric Taylor, Jared Taylor, Matthew Taylor, Charles Teakell Jr., Adrian Terborg, Paul Tessmann, Matthew Thibodeau, Johnathon Thomas, Sarah Thomas, John Thompson, Ryan Thompson, Joshua Thornton, Michael Threadgold, Chance Tijerina, James Tjaden, John Tkach, Michael Todd, Pam Toomim, Stephen Torick II, Jared Townes, Antonie Traylor, Misty Traylor, Jason Tretter, Ryan Triner, Jacob Tripp, Lucy Trosin, Samuel Truman, Joe Truong, Keith Truong, Melissa Ullrich, Alejandro Ura, Dustin Vail, Alexander Van Winkle, Michael Van Winkle, Kevin Vanderlaan, Natalie Vanelli, Richard Vang, Efthemia Vasiliadis, Joseph Vaucher, Christopher Veazey, Ann Vejsa, Fabio Ventura, Scott Venza, Cecilia Vergara, Melissa Vetter, Matthew Villers, Devin Vink, Timothy Voris, Timothy Vought, Steven Walker Jr., Lindsay Marie Walker, William Walker, Keri Waller, David Walsh, Travis Wampler, Jia-Mu Wang, Theodore Wang, AC Ward Jr., Mark Ward, Nicole Ward, Rachel Ward, Randall Ward, Erica Warren, Nicole Watkins, Andrew Webb, Joshua Weinberg, David Welty, Blake Wendel, Lenard West, Susan West, Steven Whitaker, Bernard White, Rhonda White, Tracy Whitehead, Torean Whitfield-Yates, Chris Whittington, Robert Wiegand, Micaiah Wiewandt, Daniel Wiley, John Wilkins, Daniel Williams, Jacob Williams, Jared Williams, Jeremy Williams, Phillip Williams, Seth Williams, Alexander Wilson, Brandon Wilson, Carolyn Wilson, Devin Wilson, Timothy Wisbauer, John Wisnewski, Stephen Wojcik, Justin Womack, James Wong, Peter Woo, Kristin Wood, Michelle Wood, Phillip Wood, Steven Worcester, Justin Yandell, Nicole Yandell, Eric Yasukochi, Joseph Yellott, Mary Yellott, Amanda York, Amber Young, Michael Youngkin, Kacey Yucikas, Michael Zabarousky, Katherine Zajicek, Jose Zamora, Adam Zamost, John Zappulla, Geoffrey Zeis, David Zemek

Customer Support Seniors

Spencer Aitken, Jeremy Akers, Michael Alcorn, Amit Bader, Andrew Balch, David Barrick, Bonnye Bauerle, Christopher Bridges, Matthew Buck, Richard Busbea, David Byer, Kyle Cannon, Christopher Chafin, Jeremy Chasey, Justin Chesser, Andrew Clisson, Jason Copeland, Jason Crewse, Damien Currano, Joseph Currivan, Justin Davey, Nicholas Depalma, Peter Drummond, Richard Evans, David Fee, Adam Ferguson, Patrick Fitzgerald, Robinson Foulger, Vaughn Garvin, Andrew Glaser, Casey Glenn, Luis Gomez, Aaron Green, Jessica Grey, Bryan Grimes, Daniel Hammer, Christopher Heidick, Jessica Higbee, Jameson Hodge, Dylan Kho, Adam Koch, Scott Koller, Antonio Kontokanis, Alexander Koreneff, Stephanie Krutsick, Shaun Kuschel, Laura Lam, David Lavallee, James Leggat, Erik Lindberg, Jeffery Luckman, Shannon McCartney, Michael Munson, Michael Nguyen, Kyle Otsu, Clark Pendery, Evan Peterson, Evan Powers, Sean Quinlan, Kristina Rathburn, Christian Reynolds, Preston Roberts, Richard Romasanta, Donald Rudy, Sandra Shudy, Darryll Silva, Michael Srithapin, Erik Tabor, Duane Than, Jenny Towner, Colleen Tulley, Nicholas Vineyard, Tanya Wall, Robert Webb, Lucas Welch, Keith Willingham, Mataio Wilson, Matthew Worcester, Aaron Yasukochi, James Young

Customer Support Team Managers

Jose Antonio Achucarro Roque, Jennifer Aguilar, Neil Anderson, Aaron Bamblett, Fredrick Benson, Amber Bittenbender, Andrew Cox, Ian Crawford, Eric Davis, Raven De Lara, Aaron Denton, Mac Ennis, Kirt Farrell, James Feinauer, Theodore Gegoux, Chad Holthaus, Michael Kanneg, Cory Larson, Patrick Lorenz, Jamie Manzanalez, Stephen Pratt, Bruce Prescott, Nicholas Ray, Ryan Reddick, Kyle Riseling, Timothy Sauter, Adam Slack, Friedrich Stegmann, David Tamayo, Jason Thomas, Jason Throop, Ryan Treadwell, Justin Tritt, Miles Trumble, Alyson Turner, Andreas Unger, Matthew Vineyard

Customer Support Group Managers

Erynn Caldwell, Keith Kanneg, Alan Marti, Tim Powell

NORTH/SOUTH AMERICAN REGIONAL PLANNING AND SUPPORT SERVICES

Support Information Administrators

Tyler Agee, Michael Archuleta, Alejandro Atencio, Callie Carrington, Walter Mazza, Mickey Molad, Joshua Wittge

Support Information Team Manager

Ben DeLaurier

Service Level Coordinators

Aaron Pilling, Chris Presnall, Daniel Kanneg, Flynn O'Connor, Jacob A. Hurst, John Beadles, Keaton Bracy, Keith Watkins, Reeve Wightman, Ryan Johnston, Sean Oneil, Thomas Hopper

Service Level Coordinator Team Manager

William Shepard

Internal Affairs Representatives

Sean Baade, Ulises Brage, Deborah Brooks, Daniel Carpenter, John Downing, Thomas L. Harvey, David Keel, Lily Kim, Jeremy Lambertson, Brian Lanahan, Brandon Little, Jorge Mata, Daniel Nagel, Patrick Nagel, Timothy Preston, John Richardson, Stephen Robinson, Sam Soheylee-Arasi, Michael Stokely, Adam Zweig

Internal Affairs Senior

Randy Coffman

Internal Affairs Team Manager

Joshua Berryman

CS Tools Team Representatives

Mike Billman, Damien Chow, Brian Libby, Brenton Moore, Mike Pereira, Steven Pereyda, Shaun Potts, Joshua Proffitt

CS Tools Team Manager

Kenneth Tan

Regional Planning and Support Services Project Managers

Dirk Hollis, Lucas Johnston

Regional Planning and Support Services Group Manager

James Drosche

Regional Planning and Support Services Department Manager

Andrew Maindelle

Communications Coordinator

Anita Rice

Administrative Assistant and Office Coordinator - Irvine

J. D. Calzada

Site Manager Customer Services - Irvine

Don King

Administrative Assistant

Candace Young

Director of Customer Services - Austin

Tony Johnson

GLOBAL LEARNING AND DEVELOPMENT

Learning Specialists

Chris Cavallo, Landry Dugan, Tom Edwards, Royce Higbee, Gavin J.Jurgens-Fyhrie, Paul Meyer, Jasmine Monteith, Karri Phillips, Nicholas Smith, Bill Ware, Ryan Wick

Learning and Development Manager

Shonda Kenter

Instructional Technology Specialists

Saralyn Smith, Thomas Robert Throop

Senior Manager, Global Learning and Development

Rodger D. Sanders Jr.

GLOBAL PLANNING AND SUPPORT SERVICES TEAM

Global Workforce and Reporting

Emmanuel Pedro, Preston Roberts, Ken Ma

Global Workforce and Reporting Manager

Scott Whittington

Global Planning and Support Services Project Managers

Angelo Concepcion, Samuel Park, Michael See, Lance Kimberlin

Global World of Warcraft Support Project Manager

Matthew Martin

Senior Manager, Program Management Office

Eric Wu

Global Policy Council Manager

Marcus Maczynski

Process Improvement Analyst

Richard Hardy, Trish Lee, John Hsieh

Process Improvement Manager

Wyatt Cole

Customer Service Forum Team

Brandy Camel, Kyle Hawkins, Jami Hurst, Patricia Jennings, Edward Olivieri, Olivia Quintanilla, Cirilo Tapia

Customer Service Forum Senior

Aaron Uesugi

Customer Care Agents

Jeff Carlo, Leo Chun, David Gutierrez, Josh Mikkelsen

Custodian of Records

Peter Ty

Customer Care and Loyalty Manager

Charles Areson

Administrative Assistant

Jennifer Martin

Global Planning and Support Services Director

Glen Pryer

Executive Assistant

Kayla Crooks

Vice President - Global Customer Services

Todd Pawlowski

EXECUTIVES

President & CEO of Blizzard Entertainment

Mike Morhaime

Chief Operating Officer

Paul Sams

Executive Vice President of Game Design

Rob Pardo

Vice President of Online Technologies

Robert Bridenbecker

Executive Assistants

Brianne M. Loftis, Ann Vanderhelm, Megan Wallace, Constance Wang

Very Special Thanks

Allen Adham, Bob and Jan Davidson, William Ding, Robert Kotick, NetEase.com Inc.

To all our family and friends, thank you for your love and support during the development of the game. Your never-ending patience and understanding make it all possible. We love you! Thank you to our fans! Without you we wouldn't be here!